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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 8241-8250 out of 11737

C

Chater

07/01/22

5 out of 5

Very helpful

Very helpful, they offered numerous alternative ways to solve my problems but didn't try to escape giving me a refund. Excellent.

WV

Willemijn van Lelyveld

07/01/22

5 out of 5

The human saved the day

It took a while to get from the chat bot to a human. It's like I needed to say a magic word. The human - Larry - helped me very well. thanks. The VPN service has been super.

MS

Mate Sosab

07/01/22

5 out of 5

Amazing e-mail customer support

I contacted the support team about a feature i was seeking in order to get around VPN blockers - Port Forwarding. The "customer success team" gave me a thorough explanation on the state of development (they told me they were currently discussing security issues and possible future implementation) and, most importantly, presented multiple possible solutions for my issue. The first solution turned out to be perfect for my use case, so that I didn't need the Port Forwarding feature in the ...

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BL

Bruno LEFEVRE

07/01/22

5 out of 5

activation key issue

I had an activation key issue and I did receive the help of Britney and especially Evan who solve my issue with a great professionalism..... Great job done !!!!!

H

Hugh

07/01/22

5 out of 5

I made a mistake signing up

I made a mistake signing up for NordVPN. Their customer service was excellent. The person assisting me, Britney, was very patient and informative. My concerns were answered in a prompt and concise manner that made the overall experience a delight.

D

DIW

07/01/22

5 out of 5

Marina was excellent

Marina was excellent - quick, knowledgeable and happy to help. My connectivity issues were sorted in record time. I would always recommend Nord over all the competitors - they have a swwet pricepoint, they have amazingly effective (and I DO mean amazingly) support agents all of whom know exactly what they're doing. Oh,m and they are quick with a capital Q!

JT

Joe T

07/01/22

5 out of 5

Was a pleasure to talk to Brooke

Was a pleasure to talk to Brooke! I found him to be very professional and clear in our conversation.

GC

gaps coetzee

07/01/22

5 out of 5

Google ad pages

I was unable to open Google ad pages, with Lucas assistance my problem was solved very quickly, Thanks alot !

BK

bilbo kronlid

07/01/22

5 out of 5

Smoothest customer service iv…

Smoothest customer service iv experienced.

NC

NordVPN Customer

07/01/22

5 out of 5

The best vpn service that i use so far.

Date of experience: July 02, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].