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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in November 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 10911-10920 out of 11737

T

Thaddeus

07/26/20

5 out of 5

Sophie @ NordVPN customer chat service

Sophie at NordVPN customer chat service is really helpful with her inputs. She is really efficient in solving my challenges, and also given me the answer that I wanted. Thank you Sophie and NordVPN for your service.

SV

Shelley Vollnhofer

07/26/20

5 out of 5

Excellent Customer Service

The product is unfortunately not what we were expecting/thought it was, and upon request to cancel the subscription, the customer service was polite, understanding and efficient. Excellent service!

C

Curs3

07/26/20

5 out of 5

Great Customer Service!

I was talking to Harper and he was great! he answered all my questions and helped me through my problem

CA

Cem Aygin

07/26/20

5 out of 5

Refund, helpful

I asked for a refund and immediately it was solved. Mike was really helpful!

P

PK

07/25/20

5 out of 5

Had an issue with a double payment

Had an issue with a double payment. Earl took care of this instantly. Very impressed

SD

Simon Dangerfield

07/25/20

4 out of 5

Just not for me.

Very good when it works, but for me I got a lot of slow down and disconnection, but I have friends that swear by NordVPN. I was just one of the people that had issues.On the other hand the customer service is excellent and are very friendly, I asked for a refund and the only question I got was "Can I help in anyway or would you just like the refund. No hard sell. Very professional indeed.

T

Tristin

07/25/20

5 out of 5

Friendly help and solved the question…

Friendly help and solved the question right away.

MG

Maria Gorbatova

07/25/20

5 out of 5

It was a very helpful app

It was a very helpful app, I would definitely recommend it for users all over the world.

R

Realgar

07/25/20

5 out of 5

I had a billing problem (my payment…

I had a billing problem (my payment system was expired) It was fixed very quickly. The customer services are great (I was with Allan).

TB

Teresa Beckner

07/25/20

5 out of 5

Mike was the gentleman helping me and…

Mike was the gentleman helping me and he was one of the best in customer support I've ever had and I'm 54 years old so, that's saying a lot. Thank you for having him as a representative. He deserves a raise.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].