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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in November 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 10781-10790 out of 11737

MC

Martha Croswell

08/16/20

5 out of 5

Quick Solution to Thorny Conundrum

Reuben helped me very quickly with a problem of five days' standing. The VPN on my iPhone was turning itself on and off, and thereby disabling many of my apps. He diagnosed the problem and helped me fix it in about six minutes. Thanks, Reuben!

PP

Paranoid Pelican

08/15/20

4 out of 5

Easier then I expected

Easier then I expected to get a hold of a real person, even on a weekend. customer support was kind, helpful, and didn't push annoying needless expenses.

JK

James Kelly

08/15/20

5 out of 5

Patricia on the customer service team…

Patricia on the customer service team was a great help. Efficient and friendly.

R“

Robert “Aarent” Yuen

08/15/20

5 out of 5

great live chat experience!

Samantha from live chat was quick, professional and super friendly, really appreciate this service, well done Nord!

W

Wayne

08/15/20

5 out of 5

Camille was very patient and helpful

Camille was very patient and helpful. Superb customer service! Thank you!!

S

Sophie

08/15/20

5 out of 5

Leo was very understanding of my…

Leo was very understanding of my situation and help me- thsnk you!

D

Denis

08/15/20

4 out of 5

Customer services very helpful

Customer services very helpful. Decide to claim a refund due to the software not meeting my needs in terms of speed and price

SB

Steve Barker

08/15/20

4 out of 5

Great service - Customer support is quick and efficient!

Been using Nord for 4 years, and just wanted to leave a positive review before renewing again. My only small suggestion would be to make the Android TV app a bit easier to use. You have to do a search for a server numner instead of them being available to select.. It would also be great if you can make iPlayer work on Nvidia Shield (it works on Firestick, but not Shield).

JJ

Jim Jordan

08/14/20

1 out of 5

Something wrong with Nord vpn at the…

Something wrong with Nord vpn at the moment. Ballsachingly slow speed and what makes me more suspicious is number of 5* reviews from punters who have only submitted one review

AT

Aidan Tyler

08/14/20

5 out of 5

Problem solved!

He helped figure out my problem,Got everything working and gave some great advice, this is the best customer service I have yet to receive for any VPN provider

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].