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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in November 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 10581-10590 out of 11737

J

John

10/03/20

5 out of 5

Premium VPN with great customer service!

Sadly had to cancel my account due to finance trimming (covid). Great / Reliable service with excellent customer support. Give Brian a raise!

BF

Becky Foos

10/03/20

5 out of 5

I love NordVPN

I love NordVPN. Unfortunately I lost my job and we have to really cut down on a lot of things. Hopefully things will get better and I can come back. Kevin was incredibly kind and extremely efficient. Most of all, he was considerate. Thanks for giving me such great service even though I was cancelling my membership. I am definitely going to tell all of my friends and family what a great company this is and what an important service it provides!

E“

Ethan “EHONHEHE” Hon

10/02/20

5 out of 5

Heard many things about NordVPN

Heard many things about NordVPN. Especially about it's customer service. Today I contacted customer service and honestly - it was as good as what people say. I had a technical issue about NordVPN app crashing, so I explained my issue to CS Rhys. Rhys was very friendly, and importantly he was very patient with me. He guided me through a few steps patiently, which was good as I have not much expertise in anything technical on PC. Rhys fixed and resolved my issue in under 30 mins total. Rhys ...

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KK

Kirk Katota

10/01/20

5 out of 5

Simply outstanding

Wouldn't use any other VPN. NordVPN has competitive prices, works exactly how a VPN should work, and their support team is incredible. Definitively recommended.

GM

Gëzim M. Nura

10/01/20

5 out of 5

Fast and simple Service just the kind…

Fast and simple Service just the kind of Service that you would wish for from your Employees.

A

Anonymous

10/01/20

5 out of 5

Fantastic customer service

Fantastic customer service, they were quicker to solve my problem before I even managed to give them all the required information. Instead of having to wait potentially several working days they activated my account straight away. Many thanks to the team, particularly Leo who helped me out and resolved my issue before I even had the chance to give over the required info. Thanks Nord! P.S Kudos for being good sports about the Internet Historian's sponsorship: they're ridiculous adverts but ...

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K

Katja

09/30/20

5 out of 5

Great support

Super helpful, patient and kind.

CF

Christian Florida

09/30/20

5 out of 5

amazing support

amazing support

JK

Jennifer Kaminski

09/30/20

5 out of 5

App went down and being tech savvy

App went down and being tech savvy, I tried for 2 days to fix it on my own to no avail. Started chat session with Stephan and it was fixed and working in 60 seconds!!! Thank you again! Love your product and customer service was perfect!

N

Never

09/30/20

5 out of 5

Very nice customer service

Very nice customer service. Thanks for the support.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].