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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in November 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 10471-10480 out of 11737

LT

Lotte Thomsen

10/29/20

1 out of 5

KØB ALDRIG DERES LANGE ABONNMENTER! NÅR DERES PRODUKT IKKE LÆNGERE FUNGERER; KAN MAN IKKE FÅ PENGENE IGEN

NordVPN fungerede fint indtil jeg købte en ny Mac. Det var umuligt at få programmet til at køre herpå, det ville ikke logge mig ind. Efter mere end 2 timer med customer service gav jeg op (og de også, de endte med at så kunne jeg køre en OpenVPN som jo ikke var det jeg betalte for). Med næsten 3 år tilbage kan det altså ikke lade sig gøre at bruge programmet længere. Men nordVPN vil IKKE refundere de tre år, fordi jeg købte min subscription for mere end 30 dage siden, selvom det først er ...

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J

James

10/29/20

2 out of 5

Totally unacceptable support

The Nord VPN is good when it works, but I had a fairly simple issue using the Chrome web browser and, whilst I was on chat vary quickly, the assistant had absolutely no idea and, instead of fixing the issue, managed to trash my networks and erase all of my network passwords. The follow up produced a fix that forced me turn off significant levels of protection and then a more senior tech assistant wanted me to open command prompts and start writing code. This is clearly totally unacceptable ...

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S

Seid

10/28/20

5 out of 5

Ean was really fast

Ean was really fast, he helped without wasting my time, so the only thing I can say is thumbs up.

KH

Ken Holmes

10/28/20

3 out of 5

I have been a loyal customer for years…

I have been a loyal customer for years and always been happy with the way Nord works for meI purchased Nord through a cash back site and should have received £70 it was declined.Various reasons were given but in the end if I have proof of transaction tracking and proof of purchaseI really don't understand why the offer can't be honoured and Nord show some appreciation for my loyalty.Why offer cash back if it is clearly obvious that some of your customer don't receive it ?The whole cash ...

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_B

_Bøba_ Bubblegum_

10/28/20

1 out of 5

I took the 30 day trial which you have…

I took the 30 day trial which you have to pay for and then have refunded.Which is a con of sorts as you can't cancel online via your account, they then take the next month out and won't refund both payments as information to cancel is hidden in there t and Cs terrible customer service.

DH

Daan Harmsen

10/28/20

5 out of 5

Perfect and fast assistance

The people of Nordvpn helped me out so fast!

SS

sibilian spirit

10/28/20

5 out of 5

Unresponsive NordVPN App

My VPN stopped working 2 days ago without reasons. Impossible to open it again I called the chat help line for assistance. Mr Benecroft was very helpful and tried many things to go around the issues. He sent me many different instructions. I sent him back many screenshots. The exchange took a long time back and forth. He never gave up and kept trying different methods. Until we installed the IKEv2 connection and now I can use my VPN again. This is excellent technical assistance.

AA

Abby Abs

10/28/20

5 out of 5

Thank you for your patience :)

Stephen was clear in his instructions. I love that they redirect you to the person you are originally connected to. Thank you for your help today! Hope COVID hasn't made your job too difficult. You're doing great! Smile :D

J“

Jonathan “Rumon” Edwards

10/27/20

5 out of 5

FELIX IS THE GOAT

FELIX IS THE GOAT. GREAT CUSTOMER SERVICE

I

Iwao

10/27/20

5 out of 5

Excellent customer service

Excellent customer service!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].