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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in November 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 10431-10440 out of 11737

B

Barry

11/08/20

5 out of 5

Trying to find the fastest service

Trying to find the fastest service I ended up with NordVPN's support team who were very helpful and had plenty of time to help me with my quest. And from what I've discovered, fastest service is NordVPN after all.

DP

Dr Pilgrim

11/08/20

5 out of 5

Prompt and efficient help

I had real WiFi issues whilst using the nord vpn. I was guided step by step in ways to help. And it works

B

Bryan

11/07/20

1 out of 5

Stay Away - Horrible P2P performance and lackluster customer service

I jumped on the opportunity this September to try Nord out after some policy changes with one of their competitors. I primarily use VPN's for P2P security - but no matter what I do my speeds via NordVPN are abysmal. I installed a competitors VPN client and tired the same torrent - my speeds jumped from slowly ramping to a max of ~200 Kbps (on Nord) to around 6 Mbps.When contacting customer support to see if there's a way I could get a partial refund (at my loss), their only response is a ...

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PD

Pierre-Emmanuel Delmas-Marsale

11/07/20

5 out of 5

Site très sérieux

Site très sérieux. J'ai résilié au bout de 28 jours expliquant que, vivant depuis peu en Colombie, j'étais déçu qu'il n'y ait pas de serveur dans ce pays : ils m'ont remboursé immédiatement. Mais ce n'est pas fini : j'ai pris ExpressVPN pour un an et demi, et au bout de deux jours j'ai déjà des problèmes ! Je pense que je vais retourner chez NordVPN, moins cher et plus performant finalement ! Il semblerait que dans le domaine des VPN il n'y ait pas de solution miracle, et surtout pas venant ...

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AP

andre pounds

11/07/20

5 out of 5

Awesome customer service

Awesome customer service. My refund was outside of their policy and the customer support staff gave me a one-time deal to get the refund going. Really appreciate you guys ! :)

R“

Raindropz “THMRaindropz”

11/07/20

5 out of 5

Mike was amazing!

Mike was amazing and got my account squarded away in no time after I missspelled my email. Great first impression after just buying services!

JR

Jacque Read

11/07/20

5 out of 5

Great service all around

Subscribed to Nord at the beginning of lockdown to take advantage of the ability to watch some overseas streaming sites like Netflix. Found that since going back to work full time I just don't have the time so I decided to cancel and found the process incredibly easy, getting through to one of their customer service representatives in a live chat, Mike, he politely asked for my reasons for cancelling and then proceeded with my request, easy as that. No scripts, no long drawn out retentions ...

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MG

Marcos G

11/06/20

5 out of 5

without a doubt the best vpn

What do you like best? Nord has servers in many countries and is fast. In the last two years, they added even faster connections to Nord Lynx. This VPN is really fast and easy to use. I have it in my Chrome browser, on my laptop, and on my Android phone. Additionally, the support is top of the line, offering constant live chat and a ticketing system, that is eager to help, timely and professional. What do you dislike? The NordVPN configuration is not very friendly, intermediate ...

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CK

Chloe Kelsch

11/06/20

5 out of 5

Thank you Dakota!

The service was good, just didn't happen to work for what I hoped it would. But I was very easily and quickly able to cancel my account and get a refund with the help of Dakota in the help chat. They were very good!

DW

Diamond Washington

11/05/20

5 out of 5

Superb Customer Service

This was my first time using a VPN. I had terrible luck because nothing was working for me. I couldn't log into the Nordvpn website. Once I downloaded the app on my Nvidia shield, none of my apps worked properly. When I put the app on my iPhone the connection kept getting lost. I entered a live chat with Emmet. He not only assisted me with fixing all of the issues I was having. He was also very patient and answered any questions I had (and believe me I had a lot). He made sure we did not ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].