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SpotScore

NordVPN - VPN Software

NordVPN Reviews in November 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 10381-10390 out of 11737

R

Robert

11/17/20

5 out of 5

I had a slight concern over my billing…

I had a slight concern over my billing but the young man Benedict explained it plainly and clearly the problem was resolved and I'm more than happy with the product so thank you Benedict your company are lucky to have staff like you 👍👍👍

DZ

Danylo Zhydkov

11/17/20

2 out of 5

VPN services are good, sh**ty unsubscription and refund policy

VPN itself is good. But, apparently, if you do not cancel your subscription manually before the next payment, you won't get a refund even if you are only 10 minutes late.

AG

Alistair Gordon

11/16/20

5 out of 5

The service was not for me but the…

The service was not for me but the money back guarantee allowed me to get my money back. Carrie on the webchat was a great help!

AE

Ahmed Elmadem

11/16/20

5 out of 5

i were having issue to connect to…

i were having issue to connect to nordvpn using windows 10 pro so i have beed helped by intelligent agent his name is NAKU i think he is very helpful. he have helped me to use the openvpn after alot of trying and finally i have been abled to connect to your server with his help THANK YOU NAKU :D

S

Sander

11/15/20

5 out of 5

Perfect and secure tool to stream…

Perfect and secure tool to stream content from other countries that are usually blocked. The customer service is also very quick and friendly. I would really recommend NordVPN if you love to stream all kind of content from around the world.

N

Nicky

11/15/20

4 out of 5

Seems fine

Dident have the plesure to try i because my internet provider dident supported it. Asked for a refound after i figured that out and contacted det 24/7 chat service. In about 5 minuts i was promised my money back and my subscription canceled. Seems like a fine company

AO

Arturo Obando

11/14/20

5 out of 5

Sarah is the best

Sarah is the best, she solved the issue in few seconds, and give me back at the life with NordVPN. Thanks Sarah appreciated your support.

SA

Shahd Alhadid

11/14/20

5 out of 5

I just had the best customer service experience

I just had the best customer service experience of my life. I was directed through the chat system to an employee by the name of Jordan who within seconds was able to solve my issue.

MB

Michael Brennan

11/14/20

1 out of 5

Brutal

BrutalThe customer service is truly terrible. I highly recommend not paying for this service. You will not get what you paid for and when contacting customer services, you will get no help. What happened to me is daylight robbery.

R

Russ

11/13/20

5 out of 5

Stephen was my Chat agent and got me up…

Stephen was my Chat agent and got me up and running with step by step directions. The NordVPN diagnostics tool made this very quick indeed.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].