NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Scammers

Scammers. The cashbacks never works and they try to blame the customers or the cashback providers. 0/0

I am so disappointed in NordVPN this year.

I am so disappointed in NordVPN now. They have cost me much money and hours and hours of trying to get a gofundme account straightened out. NordVPN claims that you can use one of their IP#'s of your choice and other sites will not be able to track where you are residing. I am currently residing in Ecuador although I am from the United States. I always sign on with NordVPN and use an US IP# the entire time I am on line. I recently started a fund raiser on gofundme.com for a local taxi driver ...

Can't Cancel Automatically

All options to cancel subscription are removedThe only way to prevent a recurring payment is to speak to someone on live chat (and there never ever seems to be anyone there) or via email, where no-one respondsTotally scammy behaviour to lock people in and make it hard to cancelAVOID LIKE THE PLAGUEThere are many more ethical VPN companies out there, so please do yourself a favour and use one of thoseEdit:In response to the reply by NordVPNI have supplied my email address 4 times on the live ...

I had the best customer service from Archer

I had the best customer service from Archer from nordVPN he was very informative and gave me full trust in using this program from my online business. Archer has a bright future with NordVPN with his great customer service

Joe and Emmet are the best

Joe and Emmet helped me a lot! My DNS doesnt worked and thks to them few minutes and magic happend! thanks men!! really appreciated Take care

NordVPN Live Chat

Speaking with a NordVPN Customer Success Manager over live chat helped me fix an issue that had been plaguing me for quite awhile. They assisted me in a timely, informative, and effective manner.

AVOID THIS VPN PROVIDER AT ALL COSTS

AVOID THIS VPN PROVIDER AT ALL COSTS. I signed up for a 1 month subscription for the exact reason that I needed it for one month only, and did not want recurring payments taken from my bank account. Despite this, unbeknown to me, I was charged multiple times for a service I wasn't even using. When I contacted customer service they refused to refund me the money taken and so I have had to file a chargeback request with my bank.UPDATED *EU consumer right protection grants 14 days for digital ...

Amazing CS

Amazing CS. Really helped me on the chat talking to real people and not a robot. There was Karen amazing help she did, even helped me calculate all of the options for my business to each option. amazing support thank you!

Best customer attention ever

She was a really good person with customer attention, I'm very thankful with the treatment and fast solution.

Above and beyond

The customer assistant went above and beyond, insisting I try multiple methods. This eventually turned out to be successful and I am very grateful for her persistentence. Thank you for a great experience.