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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 10271-10280 out of 11737

AB

Abhijitsingh Bhanganni

12/19/20

5 out of 5

Lucas and Chandler - NordVPN

Lucas and Chandler were assigned to solve my connectivity issues and they were more than great, helped me get through for all my devices. Great support guys. Thanks a lot!

RM

Russell Morrison

12/19/20

5 out of 5

great customer service

great customer service, Devin was extremely helpful and answered my initial and additional questions quickly

AM

Andy mcbride

12/19/20

5 out of 5

Very quick professional and helpful…

Very quick professional and helpful sorted my connection issue out within a few minutes

MG

Michele Gazzera

12/19/20

1 out of 5

Pensavo fosse un'app seria di VPN ma…

Pensavo fosse un'app seria di VPN e volevo abbandonare ExpressVPN dato il notevole costo ma ho dovuto ricredermi. Abito in Qatar e la VPN serve per fare tutto visto che il governo blocca ogni tipo di chiamata e videochiamata VoIP. Dopo 3 mesi di botta e risposta con il supporto, la VPN resta inutilizzabile, continue disconnessioni dai server, videochiamate impossibili da effettuare, alcuni siti vengono comunque bloccati. Il supporto tecnico ha provato ad aiutare con un certo percorso di ...

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MP

Marco Pizarro Convictive

12/19/20

5 out of 5

Great product and excellent service.

I didn't end up using the VPN for more than a month, but it worked well and once I contacted costumer support to cancel it, they were extremely helpful.

K

Kirk

12/19/20

1 out of 5

Horrible speeds, lost $110

Very unhappy with the speeds. I purchased a three year deal for $110, figuring better security makes up for a little worse speeds. Some days the VPN works, but most times all my apps end up in infinite loading cycles. I have moderately good wifi, but a vpn should not make it unusable (ExpressVPN doesn't). I did contact them intending to get a refund before the 30 days were up, but they got me to do some troubleshooting and delayed my decision. I forgot about it till after the time ran out ...

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VH

vepeeyen hsu

12/18/20

5 out of 5

Top Notch Customer Service!

Had problems logging in to a streaming subscription I have that is blocked here in Brazil. Went for customer support and had the whole thing resolved in less than 5 minutes. Shout out to Lyanna for her quick and very helpful response!

GJ

George Johnson

12/17/20

1 out of 5

SLOW Connection Speeds

Terrible service. I prepaid for 4 years of service and now am SEVERELY REGRETTING that decision. Compared to my previous VPN provider, all of their proxy connection speeds from Europe are SLOW. On a good day, I'm lucky if a torrent downloads faster than 2Mbps.Customer service is terrible and always blames the client configuration with no real troubleshooting. Bottom line, NordVPN didn't buy the local country bandwidth to support the user load and that shows in their connection speeds.Stay away!

S

Simba

12/17/20

1 out of 5

Recently Bad Service

When I first started NordVPN a few years back, their service was good. Their last update has my connection dropping constantly. I'm constantly seeing it dropping off and grabbing another server. It is infuriating. I would NOT recommend this service as it currently stands.

MJ

Mark Johnston

12/17/20

5 out of 5

Sebastian helped me completely restore…

Sebastian helped me completely restore service after upgrading Nord.He was of great assistance.Everyone at Nord always is.Thank you again!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].