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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 10071-10080 out of 11737

DR

Doug Roome

04/18/21

2 out of 5

NordVPN is unreliable in making connections

NordVPN is unreliable in making connections.It stops working to often. ie. sites won't let me connect with it on. I keep gong to NordVPN help web site to find fixes, but they only help temporarily.There got to be a better VPN app out there.

М

Максим

04/17/21

2 out of 5

They made each launch a headache.

I was a long-time user of this product, but I'll change it soon. They made each launch a headache. They log me out every time, asking me to log in using the browser, proving that I'm a human with CAPCHA etc. So terrible user experience after months of reliable service. Avoid!

S

Sam

04/17/21

1 out of 5

As per another review below

As per another review below, I experienced the same. Cancelled online only to discover when I next got charged that in fact there is another cancellation confirmation step via email. Absolute joke no other company does this. They can see that I attempted to cancel yet not interested in refunding. Absolute frauds!!As per below review I 100% agree:"Updated following comments from NordVpn: The cancellation process leads you to believe it is completed online, but there is an additional step - ...

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J

John

04/17/21

1 out of 5

They don't care about you or your security

They don't care about you or your security.Instead of informing me that my account was possibly compromised so I could protect myself or activate 2FA. Instead, they said I was "potentially web scraping", suspended my account, refused to provide any proof and stole my money.

N

Nomad

04/17/21

5 out of 5

Great customer service

Great customer service, Dominic was really helpful, professional throughout.

MM

Mostafa Madani

04/17/21

5 out of 5

Tony ( the support agent) help me very…

Tony ( the support agent) help me very well and patiently wait for my answers . thank you so much

JF

Joseph Francis

04/17/21

5 out of 5

Tv blackout fixed.

I just signed up for the vpn so I could watch local sports that were blacked out on espn plus. At first it didn't work on my tv so I used the chat bot and got to a person. They helped me fix it so the game wasn't blacked out anymore. It only took like five minutes. So far so good nord.

IC

Improvised Chaos

04/16/21

5 out of 5

Arthur is a Rockstar

I had a really solid customer service experience with NordVPN. My IP was leaking because I didn't set anything up correctly. There was many bumps and turns in the road... but Arthur was there every step of the way with me; answering any questions, and coming up with helpful solutions to my problem. I got help in the wee hours of the morning, I was pleased that help was online at that time. Seriously the best help desk interactions I've had as a customer.

JK

jerome K.

04/16/21

5 out of 5

SAV avec Avery

SAV avec Avery , perfect !

M

Monrique

04/16/21

5 out of 5

it was perfect

it was perfect

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].