9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 801-810 out of 1253
M
Matthijs
01/31/22
Great product, helpful costumer service
The service works excellently as a cloud storage for important passwords and data. Also the costumer service employee, Kingsley, helped brilliantly when I posed a question about a recent invoice I was not attended to. Now I can update my plan to 2-years since I will be using NordPass for a long while.
FB
First Baptist Church of Iberia
01/31/22
Easy Peasy
I have used several other password managers, but NordPass offers peace of mind and ease of use like no other. Thank you NordPass for keeping me secure.
K
KC
01/31/22
If there are 10 stars I would give it…
If there are 10 stars I would give it to the great, clear, smart, and fast NordPass support. I've just resolved a few very important tech details with Jonathan. Thanks a lot!
IL
Ivan Lou Allego
01/30/22
I requested for a reset of my NordPass…
I requested for a reset of my NordPass account and Sophie from the customer service team enthusiastically helped me out. It was a smooth process and everything is done in 2 minutes.
JV
J V. Isaac
01/30/22
Quick response time
Quick response time. I ordered the wrong service and Sophie was able to walk me through the process to get it figured out. Great customer service
R
Rick
01/30/22
Simplistic and very helpful
Simplistic and very helpful. Problem resolved very quickly
MÂ
Miguel Ângelo
01/30/22
I was helped by Sophie. Thank you for the assistance. 5*
Sophie helped me through the issue with kindness and assurance. I was nervous because the this involves passwords, but throughout the issue, I was helped very professionally. Once again, thank you.
MM
Matt M
01/28/22
First time NordVault user.
Recently, I had noticed my online activity and internet surfing had increased over the last year or so. While I normally peruse the occasional Youtube Video and Podcast, I never gave too much though to cybersecurity and online protection. Enter Nord. I decided to go with the reasonably priced Premium with a yearly subscription that included NordVault a place to store all of your passwords. I could finally get away from using a Note on my phone to write down every single password for every ...
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SB
Spooky Bike
01/26/22
This is one of the best support team I…
This is one of the best support team I have ever seen. They helped me really fast and it only took two seconds for them to fix my problem! I would recommend them if you need help with NordPass and NordVPN!
D
DragonLTU
01/24/22
nord pass didn't load up in chrome but using another browser did work microsoft edge
Yeah for some reason nordpass didn't work on google chrome it just didn't load but with help from you customer support and using another browser did work so what i can say customer support did understand my problem and tried to fix / help me how to do that and there did succed doing so.. name of customer support was Sophie.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].