9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 31-40 out of 1203
AT
Ara Tshagharyan Արա Ճաղարյան
06/11/24
NordPass
I am very satisfied with the NordPass support service. I was instantly answered by Artur and all my questions were solved. Thank you.
JC
Julie Colman
06/11/24
I needed to do a complete reset on my…
I needed to do a complete reset on my nordpass account. Benjamin helped me do this. It was quick and easy. Just remember that it's irreversible!
NC
Nancy Carson
06/11/24
Ben helped me reset my account
Ben helped me reset my account. Thanks.
S
sasha
06/10/24
prompt & easy to reach
prompt & easy to reach, great customer service!!
IL
IT Lan
06/10/24
Fast and friendly customer service
Fast and friendly customer service! Even for free accounts!
T
TeeBee
06/10/24
It was the worst of times and Eryc saved me
I was in a sorry state with what I thought was the loss of all my passwords. Eryc walked me patiently through a solution that worked. WOO HOO!
SS
Simon Senay
06/08/24
Thanks Alex!
I haven't used the app to its full potential yet and am doing a spring cleaning, but I trust its security and will consider re-registering once I get my things back in order. Customer support though I can vouch for, stellar. Thanks Alex, super helpful, dynamic, understanding, and unbelievably quick at helping. Have a fantastic day!
S
Skye
06/07/24
Great Support Team!
Ava was responsive and more than helpful. Was able to quickly get my issue resolved when there was an issue with the app in the middle of my work day.
P
Pierino
06/07/24
Arthur made the process very simple and…
Arthur made the process very simple and easy
PR
Phoebe Redlin
06/06/24
Arthur from NordPass was attentive and…
Arthur from NordPass was attentive and helped me very quickly when I was having issues importing my passwords. They made the experience painless. Thanks!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].