9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 371-380 out of 1203
RM
Robert M Chapple
07/30/22
I needed to reset my NordPass account &…
I needed to reset my NordPass account & dealt with Kurt - he was quick to respond, knowledgeable, & just made the process really simple & easy. Thank you Kurt!
김
김찬익
07/29/22
Kurt is good.kind.
Kurt is good. He helped me well.
ML
Mike LaGrone
07/29/22
Previous one year NordVPN Customer. Denzel Kept me a customer!
Previous one year NordVPN Customer. Long time LastPass customer. Left Lastpass and Signed a two year VPN and Pass deal. Had problems with nord pass set up with extensions on Brave Browser. Denzel was patient, knowledgeable, and helped me get every thig right. Valuable employee. 15 years in customer service. Denzel helped and was key to keeping me as a customer. Love Nord and your team, Keep up the great work guys!
AL
Adrian Latuszek
07/29/22
Great application with so great team
Great application, and great support when you have problems. I think Kurt from Support chat team are a real professional helper, and have a really high customer experience.
NC
NordPass Customer
07/29/22
A powerful and valuable piece of…
A powerful and valuable piece of software. After years of online presence finally using software designed to look after a user was something I should had done years ago.
G
Gary
07/28/22
Evelyn did a great job and fast job of…
Evelyn did a great job and fast job of helping me solve my problem. Thank you very much! Gary
JG
Jan Grothmann
07/28/22
I forgot my MFA Backup-Code
I forgot my MFA Backup-Code. After short chatting with the support (Denzel) the feature has been reset. Thank you!
JG
Juan Guerra
07/28/22
Jonathan helped to clear some doubts…
Jonathan helped to clear some doubts about NordPass! He did it GREAT! Fast and precise!
BW
Brandon Winchell
07/28/22
Thank You Jonathan!
I made an impulsive decision and signed up for a deal before realizing that I had a free password manager option through my university. The customer service member, Jonathan, readily explained the features and insisted that I try it out. Ultimately, though, he came to understand that it did not suit my needs at the moment, and efficiently processed my refund. Great experience with llittle stress.
AH
Andrew Halford
07/28/22
Worked with Grant on a few questions I…
Worked with Grant on a few questions I had about NordPass. He was quick and complete with his answers and got me everything I needed in a few minutes. Oh, and it was 6am on a Saturday!!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].