9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 361-370 out of 1203
T
Trace
08/07/22
Denzel helped me
Denzel helped me; they ensured all my problems were solved securely and punctually. Even stayed to ensure it worked ultimately. It was a great pleasure!
TG
Tech Guru
08/06/22
Chat with nordpass rep
Chat with nordpass rep, Andrew, was extremely helpful - worth every penny and then some!
ER
Evonna Ramirez
08/06/22
Christopher was super helpful
Christopher was super helpful! Needed to reset my account, and he made the process painless and quick through chat. Thanks!
S
Sri
08/06/22
Wonderful NordPass Customer Service Team
Wonderful customer service team at NordPass. Andew was able to resolve my queries in a timely manner and my sincere thanks for the same.
JJ
James JK
08/04/22
Customer service was spot on
Customer service was spot on, thanks Evelyn! :)
M
08/03/22
Christopher was so helpful assisting me…
Christopher was so helpful assisting me and getting a solutions to my issues quickly.
KD
Kanan Dume
08/01/22
Andrew
Andrew, NorthPass consultant helped me a lot. I truly recommend him. Fast, going to the point, knowlege and patience. Also, NordPass is a great software. I ahve used few other before (recently Norton) - NordPass is so much better, simpler and elegant. Good luck with it, I hope it will not change, since can not be better !
RD
Robin DJW
07/31/22
New customer with Master Password Trouble
I am a brand new NordPass customer, and stumbled in creating the master password. I started a support chat and spoke with Kurt. Such a nice (and polite) fellow - give him a raise. He patiently walked me through doing a complete account reset. It was confusing because I still had the program open and running. The request for master PWD failed when I tried to get a recovery code. As I had not set up much stuff yet, I was completely OK starting over. The second time it all went smoothly. I ...
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MV
Matthijs van der Neut
07/31/22
Quick refund
I had a problem where 2 amounts were debited from my credit card. I had contact with Kurt who helped me super friendly and quickly. Thanks!
R
Raz
07/30/22
I asked for a refund as I accidentally…
I asked for a refund as I accidentally placed an order with Nordpass. I spoke to Kurt, the guy was amazing and immediately processed my refund!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].