9.3
Spot Score
Securely store and auto-fill all your passwords.
Add to compare
Starts from $2.49/Month, also offers free forever plan
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
Log in Required to View Reviews
Filter results
Sort by :
Showing 151-160 out of 1203
K
Kai72
04/03/24
My experience was great
My experience was great. I lost my account data and did need an account reset. The support (Ava) did help me right away. Was all uncomplicated and easy, but safe.
SH
Stephen Hall
04/03/24
Estrella was extremely patient and…
Estrella was extremely patient and helpful
MP
Mel Panabi
04/03/24
Estrella Lopez and Bob were a huge help…
Estrella Lopez and Bob were a huge help and were very friendly.
S
Sascha
04/03/24
Needed to reset my Nordpass Vault
Needed to reset my Nordpass Vault. The Person who was in charge and talking with me via chat was very kindly and fast to get my Problem solved!
M
MW
04/03/24
Had a problem with acessing NordPass...
Had a problem with acessing NordPass... The helpdesk supervisor Ava lead my through the process until my problem was resolved. Thank you for this great support!
ND
Nigel de Boerr
04/03/24
Dante was super helpful
Dante was super helpful. he made sure that i tried all steps before going through with my reset. very helpful dude
P
Pier
04/03/24
New user - great support
Moving all my security info to NordPass. Reviews said support was very good - an important feature for me. Ran into a touchy problem... by Kingsley got me going again quickly. So kuddos to NordPass support! BTW - The browser extensions and the mobile apps work great and NordPass features meet my requirements.
A
Aidan
04/02/24
Great and speedy service
Arthur was very helpful and literally helped me resolve the issue in less than 2 mins
C
crpye
04/02/24
Customer Service
Had a issue with passwords and recovery codes, Thanks to Ava, its been all sorted out in under 3 minutes! Customer service is on point!
HG
Huachen Gan
04/02/24
Fast and convient help
Ava, the nice online customer service, is really helpful to handle the billing problem. Great service.
