9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 1161-1170 out of 1253
EB
Emperor Bear
11/05/20
fast and professional
fast and professional, what more could you want
B
Ben
11/04/20
Long story short
Long story short, I needed my 2FV reset. Went smoothly. The person I chatted with was patient and helpful along the way. I liked how there was other options to send screenshots to the rep. Uploading from my laptop didn't work. Really good security set up.
R
Rob
11/02/20
Problems 2FA
I had some 2FA problems and they helped me out in a great way. Thanx!
RP
Radovan Prodanovic
10/30/20
NordPass account - Two-factor authentication
After factory reset of my phone, my account was blocked since I couldn't setup two-factor authentication. After exchanging few mails with support, and provide them all needed data, two-factor authentication was removed and I got access to my account.They were very professional and help me in short time.
P
Pasha
10/29/20
recommend NordPass 5+
thank you very much.this is my favorite app.I like everything.I have been using it for a very long time!impressive.
PJ
Poul Jakobsen
10/29/20
Super professional service desk via…
Super professional service desk via chat. Immediate response and resolution. I just wish it was easier to find the link to the service chat. That accounts for the last star missing. Johnatan from support was extremely good and friendly.
КБ
Кирилл Борисов
10/29/20
Great support!
Support was fast, secure and efficient! Thanks, Justin!
C
Carlos
10/25/20
Top customer service
Top customer service. Very polite and helpful. Prompt response to my issue and all was sorted really quickly—happy user of NordPass.
A
Alex
10/25/20
I love this support.
Hello,I must say that I love this Support really. I had a communication problem, I understand one thing wrong and this caused a long and time intensive supporting. But the support team was so nice and helpful that we solved the resetting of the 2FA. Now I must say one thing. I will be find it better, the 2FA was enabled not only on the Nordpass product and login only.The 2FA integration in NordVPN is an step in the right way. Thank you.
T
TQ
10/21/20
✮✮✮✮✮
Jonathan was VERY HELPFUL and very quick!More than happy with the service. ✰✰✰✰✰
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].