9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
Add to compare
Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
Filter results
Sort by :
Showing 1031-1040 out of 1253
C
cem
10/04/21
Nathan was very helpful with removing…
Nathan was very helpful with removing NordPass from my Windows 10 computer. Good Job!
KW
Katie Walsh
10/04/21
Jade was speedy in resolving my issue…
Jade was speedy in resolving my issue and was very polite!
AS
Aravindh Siddharth
10/03/21
Need to login without MFA since my…
Need to login without MFA since my phone was lost. The customer support were cooperative and recovered my account on time. Much appreciated.
G
gg
10/03/21
Tim was such a HUGE help to me
Tim was such a HUGE help to me, tonight!I was trying to navigate to my NordPass Vault and upload a csv file from Lastpass, but couldn't figure out how to do that.Tim instructed me to click the link to my account settings...Apparently, I was in the wrong area of Nord....!??SO confusing!But Tim stuck with me and got me through all the steps and sent me all kinds of links to make more and better use of my Nord experience!I am so grateful that you allowed Tim to help me and take the time to get ...
Read more
RA
Ronald Albert Mathew
10/03/21
the problem was a bit confusing but
the problem was a bit confusing but it was fixed by justin, one of ur customer support guys . great work
A
Alvaro
10/02/21
Excelente servició
Excelente servició, luego de probar una serie de ideas que me dieron, logré solucionar y encontrar cual era el problema, que estaba afectando a mi nordpass.
S
Sebbie
09/30/21
You won't regret it
Before finding Nordpass I was struggling to keep remember all my passwords for various accounts. This application saved me so much time remembering credentials. All you have to do is create one master password which unlocks your account (you must be logged into your account first) and simply visit the website or application (Android/iOS) and click the pop-up button and it does the rest for you.It couldn't be any simpler. If you're looking for a Password Manager I highly recommend NordPass. ...
Read more
CA
Carole Antouri
09/29/21
AMAZING!!
Customer service and tech support were amazing. I don't think I have ever had such a seamless experience with support actually understanding EVERYTHING I asked. They are knowledgeable, fast, efficient and smart. I will be highly recommending NordVPN to everyone who is interested in VPN and online security.
B
Baboi
09/26/21
I still have a free account and I had a…
I still have a free account and I had a mistake when signing in with my password and the team was very patient helping me to work out what would have gone wrong. It took a while but we fixed the problem. I am amazed how they care even though I'm still with a free account.
L
Linus
09/25/21
Lost MFA
I lost all my MFA Keys and backup codes but thankfully customer support disabled MFA on my account and I was able to log in again. The whole thing took about 10 minutes. Very quick.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].