9.3
Spot Score
NordPass Reviews in June 2026: User Ratings, Pros & Cons
Securely store and auto-fill all your passwords.
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Starts from $2.49 / Month, also offers free forever plan
NordPass Reviews & Ratings
Spotsaas Editor’s POV
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
NordPass pros and cons
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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Showing 1011-1020 out of 1253
JM
Jawdun McGregor
10/15/21
Quick response, Easy fix!
Had a problem with connectivity, and was fixed almost immediately thanks to the NordPass staff!
RK
Rae Kapsner
10/14/21
NordPass Master Password Issues
I was new to NordPass. It was late at night and I lost where I had written down my master password. Talia at NordPass support walked me through the process of getting it set back up. She was gracious and helpful. I can't thank her enough for her patience and assistance.
PZ
Patrick Zander
10/14/21
Best Manager for your Secrets, with the best support.
Very fine tool that keeps everything in a well-locked virtual Tresor. Absolutely gentle, quick and very helpful support.
N
nox
10/14/21
NordPass Lockout
Got locked out of my NordPass (password manager) and one of the consultants was right there to fix it for me
RG
Reg Goodwin
10/14/21
Nord Customer Service.. Great
Had an issue, contacted customer support "web chat" and had my issue resolved in a few minutes.. great , friendly support!
HC
Hsuanju Chen
10/13/21
Good Customer Service and Profession
The online customer service has always been helpful with various issues, at all times. I had reached out for help several times, and they all resolved the problems :)
TJ
Tyler Jay
10/13/21
Rachel helped me out immediately
Rachel helped me out immediately, was having trouble receiving emails and sorted my issue out within 5 minutes :)
JJ
jean juan
10/11/21
PROBLEME DE CONNEXION A LONG TERME
Bonjour, bien des fois je n'arrive pas à garder la connexion je suis donc oblige de me reconnecter manuellement il y a-t-il une solution ? Merci de votre écoute.
CC
Claudia C.
10/09/21
Christopher helped me get my password…
Christopher helped me get my password manager up and running. He was professional and talked me through each step. The customer service was excellent!! I highly recommend using NordPass.
CM
chris mac
10/08/21
Support is lightning quick to respond
Support is lightning quick to respond
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].