NitroPack Reviews in May 2025: User Ratings, Pros & Cons

Terrible support

Terrible support. It's absolutely impossible to manage 2 websites in 1 account. After trying to get in touch with customer support they simply ignore you and let you wait for literally a month. Sent my first request on the 8th of May, and received my response yesterday (June 7th). The plugin great but as soon as you need something from their support, move along to another tool because they will not help you.

The plugin is good and effective but…

The plugin is good and effective but your branding on the footer of the website is too much irritating. Kindly remove that.

Very fast website speed! :)

The website became really fast thanks to the plug-in.We had some issues regarding the loading speed of particular elements, but the support was always really helpful and solved our issues!

NitroPack is a Black Hat SEO

NitroPack is a Black Hat SEO speed optimisation plugin. You might decide for yourself whether it makes sense to pay $250 per year for a privilege to risk losing your hard-earned Google ranking.The rendering of the website made with the NitroPack plugin in the Page Metric Test Tools is based entirely on the inline CSS and JS in the HTML file without taking into account additional numerous CSS or JS files loaded on the page. As a result, the final metric score does not include CSS and ...

They may reply your pre-sales questions…

They may reply your pre-sales questions to talk into a subscription but after... you will be ignored. Tickets don't get replies for 19 days!If they reply they only update the ticket with:"It might take some time this issue to be resolved by our developers as they are overwhelmed at the moment but I will make sure to contact you as soon as I receive any information."Once you paid you are on your own.*** Update after reply from Nitropack. I opened another ticket on Monday. 4 days alter ...

I'm kind of shocked at the bad reviews!

I'm kind of shocked at the bad reviews. Nitropack does have some bugs, but clearing the cache resets everything. Is it annoying at times? Yes. However, nothing in the market beats Nitropack when it comes to getting your site optimized on WordPress. If you're running a large site for enterprise (like we do), it's worth the price. Also if you have multiple sites, they have a shared plan that reduces the price per site significantly (kind of weird they don't really display that on their site, ...

I don't know how NitroPack works

I don't know how NitroPack works, but it does. I try soooo many things to speed up my website. With NitroPack I reached 100 points on Google insights. Unbelieveble! I bought a custom plan. My sales increased up to 80-90% in the first 3 days. Also support was quiet fast. I will become now an affiliate partner. I can fully recommend after one week. Hopefully everything Ich works fine with SEO in future...

Works wonderfully when it works, but has constant glitches

Works wonderfully when it works, but when it doesn't it can cause your site to stop functioning altogether e.g. contact forms no longer coming through. There's an issue with Nitropack every month. Something always goes wrong and it's up to you to figure out there's an issue and reach out to their almost nonexistent support for help. When support reaches back out to you, they reach out after 1-2 weeks.

Really great support

Really great support. They take their time to address every issue and have a solution for all kinds of inquirys. 5/5

Amazing service!

I'm super impressed with the service! After months of struggling to optimize my site performance and having to deal with various different freelance developers, I finally managed to find a solution that does it all for me. The onboarding and setup process was super quick and easy, the help center had answers to all of my questions, my site performance score is in the green and my site visitors are happy with my improved site speed.Highly recommend it to anyone who cares about fast site ...