NinjaOne Reviews in August 2026: User Ratings, Pros & Cons

"NinjaOne Rocks!"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is very easy to use, has many excellent features, and makes managing multiple devices easy. You can schedule patches to be done automatically both for the OS and individual applications. You can also have a set of applications that install automatically when setting up a new device, which is very useful for IT admins. What do you dislike about NinjaOne (formerly NinjaRMM)? There is nothing that I dislike about NinjaOne. They ...

"one of the best tools I used in my life I like remote tools and patch management"

What do you like best about NinjaOne (formerly NinjaRMM)? Endpoint Management, Patch Management , bothe are ease of use and the customer support is perfect What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing I can't see any issue with this tool everything is Perfect and allways they provides new features What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Remote Monitoring and tools and for sure the patch managments

"New at RMM Game - Not sure what to expect"

What do you like best about NinjaOne (formerly NinjaRMM)? What did i Like best about NinjaOne - The Onboarding Process was easy and we got lots of help getting the system up and running quickly. Agents were Installed and the default monitoring all installed. The system is very flexible and any or all scripting is available Powershell, VBScript to name a couple. We are accessing a lot of systems through API and SNMP. The communities are a great resource for this kind of thing. The fact that ...

"Super glad we found this!"

What do you like best about NinjaOne (formerly NinjaRMM)? I have several things I like including the set up was super easy, implementation took minimal effort, and the product has a small footprint that our users don't even notice. I use it every hour of every day and push out patches, remote access, and monitor issues before our users even call. Their support team was super helpful getting us set up and going. Highly recommend this product. What do you dislike about NinjaOne (formerly ...

"Best MSP partner easy automation and endpoint management"

What do you like best about NinjaOne (formerly NinjaRMM)? The staff is amazing products offer everything an MSP could want, patch maintenance, endpoint management, automation, and security all in one dashboard. The software is very easy to deploy and user interface is one of the best and customizable. If you ever need anything your account manager and support staff are wonderful and attentive with quick responses. As and MSP we utilize this software daily every hour of our shifts to ensure ...

"Solid workflow to save time and be more secure!"

What do you like best about NinjaOne (formerly NinjaRMM)? Centralized patching management, antivirus(S1) and remote control(TeamViewer). What do you dislike about NinjaOne (formerly NinjaRMM)? No static groups. I would prefer to have access to this option instead of Dynamic groups only. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? NinjaOne helps me complete Windows and 3rd Party patching seamlessly in a faction of the time it used to take. I am able ...

"A Solid Product with a Vibrant Community, Constant Iteration and Improvement"

What do you like best about NinjaOne (formerly NinjaRMM)? Using NinjaOne's patching, scripting and policies, I can automate onboarding new computers, install software, install printers, remove terminated and stale users, the list goes on. Coming from N-ABLE RMM (formerly SolarWinds, formerly LogicNow), NinjaOne is a breath of fresh air. Automations run instantly. You can actually upload an installer file! They have a vibrant Discord community full of responsive Ninja employees and helpful ...

"Absolute favorite tool for managing all my equipment"

What do you like best about NinjaOne (formerly NinjaRMM)? Software deployment, Windows updating, Splashtop remote assistance and SO many features to utilize to make things easier for my team. What do you dislike about NinjaOne (formerly NinjaRMM)? Some software updates tend to fail and sometimes it doesn't resolve unless i do it manually. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Helping users in remote locations so they don't have to wait for us ...

"NinjaRMM continues to be THE essential tool in my MSP Toolkit!"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is very intuitive and easy to use. I particularly like the ability to quickly access PC resources without having to do a remote session on the computer and interrupting a client. For example, it's not uncommon to restart a stopped service. I can review the event logs and see processor, disk, and memory status if a PC is running slow. In the years since I did my first review, Ninja has evolved. It is now called NinjaOne. I ...

"Ninja: Does everything you need"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja is generally easy to use, and more than adequate for our remote management in the fully remote workforce. However, where I believe Ninja shines is its speed and efficiency. Policy changes, config changes, script deployment, and even app installs...all can be completed within just a minute or two of pushing the changes. This is a breath of fresh air in the RMM/MDM world. I've used other tools that can take hours to deploy a ...