NinjaOne Reviews in October 2026: User Ratings, Pros & Cons

"Very intuitive and fast."

What do you like best about NinjaOne (formerly NinjaRMM)? The easiness of things and the very good support and feedback from the employees. The features are very good and the implementation works easily in most environments. I use Ninja almost daily. What do you dislike about NinjaOne (formerly NinjaRMM)? The lack of Linux support in the MDM and the status of Apple integration. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It's an easy overview of our ...

"Great Product for Internal IT"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is an efficient tool to manage your IT assets. - Simple but powerful interface. Dashboard highlights systems that need attention. - Easy to implement. Created initial profiles and scripts on the first day. - Great support from community resources, Account manager, and technical webinars. - Development cycle. Constantly adding new features and making system even easier to use. What do you dislike about NinjaOne (formerly ...

"Finally a product that's easy and made by people that care"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja was so easy to setup. It's fun to tweak. The scripts are simple and there are even some basic templates. It tells me everything I need to know about a computer and what's going on. The integrations have been a huge help. Their documentation is precise, easy to follow and accurate. Our account manager actually cares and checks in on us every 2 weeks. Good vendors are so rare, no matter the product. I'm not really sure I could ...

"Easy to use, Great functionality."

What do you like best about NinjaOne (formerly NinjaRMM)? Daily use of software Easy software deployment Easy to remote to PC when needed Everything i need in one package. Helps me support internal users What do you dislike about NinjaOne (formerly NinjaRMM)? Could be more generic reporting, sometimes to get a report takes time What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Easy access to user machines and easy doftware deployment

"Always surprising me. Always useful"

What do you like best about NinjaOne (formerly NinjaRMM)? The scripts, and conditional scripting. Being able to set scripts to run based on when conditions are triggered has saved me a ton of time. Customer support is always quick to respond, our account manager is quick. The fact that Ninja is not only constantly putting out new features, but also has a visible road map of what's being worked on, what's coming up, and allows users to submit ideas and vote for what's important to them is ...

"Hands on the best RMM software"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja is very easy to implement and use . It is full of useful tools and features for IT professionals. The support team and sales team are excellent. It has become are daily software for remote management , policies , and ticketing. Intergration with our exeisting infrastructure was very easy. What do you dislike about NinjaOne (formerly NinjaRMM)? A little difficult on the scripting size and also we need more software ...

"Very useful software which can help you on your daily routine as an IT Officer of the company."

What do you like best about NinjaOne (formerly NinjaRMM)? The NinjaOne is a software that i use for my daily routine as an IT Officer of the company. It is very usefull and helped us to remotely connect in order to solve problems. In addition, as i work in Maritime Industry it is very quick and usefull to remotely connect to the vessels faster than other programs. What do you dislike about NinjaOne (formerly NinjaRMM)? The software is very usefull, it has not a report which can inform the ...

"Pros and Cons"

What do you like best about NinjaOne (formerly NinjaRMM)? The automation capabilities and support excedes well above any other product I've used (Kaseya, SolarWinds, LogicMonitor). Integrations into our ticketing system (Autotask) and anti-virus (SentinelOne) were also simple and made pushing our applications and updates to all devices simplified. What do you dislike about NinjaOne (formerly NinjaRMM)? There's a lot to learn and understand to maximize the full use of the tool. Just a little ...

"An excellent RMM Tool"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja made it effortless for us to connect to our server environments wherever we had the tool installed, whether on prem or running on VMs in Azure and AWS. The scripting feature made server side automation easy, whilst we could jump onto the desktop too if we needed to. What do you dislike about NinjaOne (formerly NinjaRMM)? We are too used to it! We need to access some customer systems and it is frustrating when we can't use ...

"NinjaOne RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? We like having the toolsets within one Application. Its. easy to use and onboard, and its used by the team everyday! What do you dislike about NinjaOne (formerly NinjaRMM)? IT ticketing needs to be developed into an ITSM. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Easy administration for the team, value for money and all together a great solution.