9.6
Spot Score
Nextiva Reviews in June 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 1711-1720 out of 6255
JL
JUAN LEONARDO G
11/28/23
"Effective Communication Tool"
What do you like best about Nextiva? The fact that I have unlimited calls for my customers. Texts messages and others tools included to track work performance.
JL
JUAN LEONARDO G
11/28/23
"Effective Communication Tool"
What do you like best about Nextiva? The fact that I have unlimited calls for my customers. Texts messages and others tools included to track work performance.
VL
Violet Lawrence
11/28/23
The system was easy to set up and get…
The system was easy to set up and get going, customer service people were patient and professional..
VL
Violet Lawrence
11/28/23
The system was easy to set up and get…
The system was easy to set up and get going, customer service people were patient and professional..
JL
JUAN LEONARDO G
11/28/23
"Effective Communication Tool"
What do you like best about Nextiva? The fact that I have unlimited calls for my customers. Texts messages and others tools included to track work performance.
VL
Violet Lawrence
11/28/23
The system was easy to set up and get…
The system was easy to set up and get going, customer service people were patient and professional..
VL
Violet Lawrence
11/28/23
The system was easy to set up and get…
The system was easy to set up and get going, customer service people were patient and professional..
JL
JUAN LEONARDO G
11/28/23
"Effective Communication Tool"
What do you like best about Nextiva? The fact that I have unlimited calls for my customers. Texts messages and others tools included to track work performance.
GS
Gary S
11/28/23
"In short, it just works!"
What do you like best about Nextiva? Being able to use a traditional VOIP phone, a desktop app, and a mobile app lets me be available anywhere, at any time. When I had a question about a configuration issue, Customer Support via the online chat had the solution, with the problem resolved in one contact.
GS
Gary S
11/28/23
"In short, it just works!"
What do you like best about Nextiva? Being able to use a traditional VOIP phone, a desktop app, and a mobile app lets me be available anywhere, at any time. When I had a question about a configuration issue, Customer Support via the online chat had the solution, with the problem resolved in one contact.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].