NextGen Healthcare EHR Reviews in July 2026: User Ratings, Pros & Cons

"NextGen offers a robust electronic health record solution for any medical specialty"

What do you like best about NextGen Healthcare EHR? NextGen EHR provides a robust solution for about any healthcare specialty. The ability to customize the templates, as well as the documents to suit individual needs, is a true win-win! The NextGen user community helps when you need extra real-world support. What do you dislike about NextGen Healthcare EHR? Like most EMR/Practice Management solutions, NextGen is always searching for ways to make money. One of the ways they do this is ...

"All In One"

What do you like best about NextGen Healthcare EHR? That they offer an EHR & Practice Management together What do you dislike about NextGen Healthcare EHR? I wish you didn't have to go through loops sometimes. Like you click on something and then you just can't go back to where you were, you must start all over again. What problems is NextGen Healthcare EHR solving and how is that benefiting you? The billing side is seamless; it works great for us. If patients use the portal, it ...

"Medical billing pain management"

What do you like best about NextGen Healthcare EHR? Very good for pain management our provider is very happy to used best part is payment posting What do you dislike about NextGen Healthcare EHR? Some time we face issue when software is working little bit slow during the posting What problems is NextGen Healthcare EHR solving and how is that benefiting you? We are using this for our Virginia based provider our doctors given services to patient who's suffering for pain. User friendly best ...

"Medical billing pain management"

What do you like best about NextGen Healthcare EHR? Very good for pain management our provider is very happy to used best part is payment posting What do you dislike about NextGen Healthcare EHR? Some time we face issue when software is working little bit slow during the posting What problems is NextGen Healthcare EHR solving and how is that benefiting you? We are using this for our Virginia based provider our doctors given services to patient who's suffering for pain. User friendly best ...

It has got our needs covered

PROS: From seamless clinical workflow, dedicated account care, charting capabilities, automated registry reporting, to financial services and many more, NextGen provides a wide range of tools essential in the health care industry making it a product with great value. It even allows users to get more from it by integrating the software with other products. CONS: Information display is not well organized. Templates are quite unwieldy.

It has got our needs covered

PROS: From seamless clinical workflow, dedicated account care, charting capabilities, automated registry reporting, to financial services and many more, NextGen provides a wide range of tools essential in the health care industry making it a product with great value. It even allows users to get more from it by integrating the software with other products. CONS: Information display is not well organized. Templates are quite unwieldy.

A reliable single source of truth

PROS: My field of expertise is children behavioural health care and have been using NextGen EHR for many years. All agencies I’ve worked with including the current agency I’m working with are using this solution. It’s a good thing for me because I already know how to operate it and I find it really helpful and very easy to use. Also, all the important information required in my job is displayed on the platform’s main screen. And when there’s something specific I need to look for, searching ...

A reliable single source of truth

PROS: My field of expertise is children behavioural health care and have been using NextGen EHR for many years. All agencies I’ve worked with including the current agency I’m working with are using this solution. It’s a good thing for me because I already know how to operate it and I find it really helpful and very easy to use. Also, all the important information required in my job is displayed on the platform’s main screen. And when there’s something specific I need to look for, searching ...

"User Friendly"

What do you like best about NextGen Healthcare EHR? I love the Success Community that Nextgen offers. Should you have a problem, you can log in to your account and post questions/issues you may be having in the program. You can also make suggestions for improvements to the software. What do you dislike about NextGen Healthcare EHR? I dislike the fact that when you cancel an appointment for a patient, it seems like it’s not shown on the provider side. When the doctor has to do notes, it ...

NextGen Healthcare is one of the most excellent EHR tools I’ve ever used!

PROS: The software is cloud-based which means the security is better and more reliable, the files are accessible anytime and anywhere, and it’s easy to retrieve medical files in case the need for it arise. I also like the free demonstration end-users receives before buying the product. It’s very helpful in getting started with the system. Lastly, our patients can already book their appointments through this platform so they don’t have to visit the hospital for that anymore. CONS: The value ...