NextGen Enterprise Reviews in June 2026: User Ratings, Pros & Cons

"Clear and organized software."

What do you like best about NextGen Healthcare EHR? You can see the payments coming in, in a clear and organized fashion. What do you dislike about NextGen Healthcare EHR? Payments take a little too long to post. Recommendations to others considering NextGen Healthcare EHR: It's a fantastic software; go for it. What problems is NextGen Healthcare EHR solving and how is that benefiting you? I am not missing any claims.

"G2 Review of NG"

What do you like best about NextGen Healthcare EHR? As a developer, the flexibility and on-premise installation affords us the ability to customize the software to our exact specifications. This is one of the few EMR systems that do allow this What do you dislike about NextGen Healthcare EHR? One of the downsides to the product is the step learning curve. Over the years there have been many different versions, and the changes are significant between them. Finding the correct documentation ...

"Excellent customer service"

What do you like best about NextGen Healthcare EHR? When I call support, I am speaking with someone in the US who has a good knowledge of how the system works and can answer my question and/or solve my problem quickly. What do you dislike about NextGen Healthcare EHR? The payment posting system needs some help, there are very little work arounds. I have 20 years experience in billing with various systems and this one took me well over a year to master. The integration between the PM and EHR ...

"Review"

What do you like best about NextGen Healthcare EHR? It is mostly easy to navigate. I can get where I need to go efficiently. What do you dislike about NextGen Healthcare EHR? Some fields are required when they should not be. The payment and non-claim and backdating payments are confusing. Recommendations to others considering NextGen Healthcare EHR: Find whatever works best for you What problems is NextGen Healthcare EHR solving and how is that benefiting you? Everythibg is in 1 spot.

"Excellent ease of use"

What do you like best about NextGen Healthcare EHR? Training was easy - videos and handouts. Did not need to travel anywhere and excellent customer support. Very intuitive and MAC friendly. Telemedicine was so easy to initiate. What do you dislike about NextGen Healthcare EHR? Would like to be able to integrate data with our state registry for health data more easily Recommendations to others considering NextGen Healthcare EHR: For small offices, who need complete integration of billing, ...

"10 years with NextGen!"

What do you like best about NextGen Healthcare EHR? Net Gen is easy to use. Following up on claims is straightforward. The EHR is customizable for your specialty. What do you dislike about NextGen Healthcare EHR? Sometimes reversing and/or correcting payments and claims can be unwieldy until you've done it a couple times. 990oi What problems is NextGen Healthcare EHR solving and how is that benefiting you? NextGen allows me to stay on top of A/R, makes it easy for me to message the doctor ...

"Very reliable, Easy to use after training."

What do you like best about NextGen Healthcare EHR? I like the ease of use, and how there are multiple ways to get the same result. What do you dislike about NextGen Healthcare EHR? I dislike the speed it takes to generate reports. What problems is NextGen Healthcare EHR solving and how is that benefiting you? This is my first EHR system. Priorly used paper notes. I like that everything is at the touch of your fingertips and can be accessed from anywhere.

"User Friendly"

What do you like best about NextGen Healthcare EHR? I love the Success Community that Nextgen offers. Should you have a problem, you can log in to your account and post questions/issues you may be having in the program. You can also make suggestions for improvements to the software. What do you dislike about NextGen Healthcare EHR? I dislike the fact that when you cancel an appointment for a patient, it seems like it’s not shown on the provider side. When the doctor has to do notes, it ...

"Very easy to navigate and great customer service!"

What do you like best about NextGen Healthcare EHR? Easy to navigate on either desktop, laptop or tablet. Plus being able to customized forms and templates is a plus. What do you dislike about NextGen Healthcare EHR? I dislike the lack of customization for estatements. And the lack of ease for patients to pay online instead on the patient portal. Recommendations to others considering NextGen Healthcare EHR: Watch all the learning videos and do the training. They will help you ...

"Utilizing NextGen in Primary Care"

What do you like best about NextGen Healthcare EHR? The ease of use in documenting Encounters What do you dislike about NextGen Healthcare EHR? Recent frequent interruption of service in the middle of the workday while seeing patients Recommendations to others considering NextGen Healthcare EHR: Make the switch and help your practice improve by utilizing all NextGen has to offer What problems is NextGen Healthcare EHR solving and how is that benefiting you? Flow sheets help us keep better ...