New Relic APM Reviews in June 2026: User Ratings, Pros & Cons

Nice package, but hard to export data for later comparison.

What do you like best? Well-organized, almost live views into system capacity. What do you dislike? Inability to export charts for permanent storage. What problems are you solving with the product? What benefits have you realized? Load/performance testing and monitoring. So far we've been able to debunk false assumptions about what the system is actually doing.

Time Saver

What do you like best? I can quickly see performance bottlenecks in my application. What do you dislike? Occasionally, I find making and sharing charts difficult. Recommendations to others considering the product: You can try it for free and see results quickly. What problems are you solving with the product? What benefits have you realized? I'm solving performance issues in a web application which affects ingesting new data.

Comprehensive, but more complex that we needed

What do you like best? Well documented monitoring features, good functionality. What do you dislike? Web interface was quite clunky and cluttered. Recommendations to others considering the product: Consider Rollbar or Skylight as alternatives if you are looking for simple performance and error monitoring for a Rails app. What problems are you solving with the product? What benefits have you realized? Monitoring the performance of our Rails web app. New Relic helped us ...

New Relic, APM can help you diagnose production issues

What do you like best? I like that New Relic is a SAAS solution. I dont have to worry about keeping up with updating a server application on a regular basis. We get new features as they roll out. The agent is simple to install, but some of the plug-ins can be a challenge. What do you dislike? Support can sometimes be a pain to work with, since most of our experience is creating tickets and emailing back and forth. Instructions for some for some of the plugins is sometimes not adequate ...

A good help in app monitoring

What do you like best? SQL Queries detailed analytics helps in finding bottlenecks in the system What do you dislike? The terms of cancelling an annual subscription aren't clear.a What problems are you solving with the product? What benefits have you realized? Website availability under high load

The most in-depth view of application performance that I've seen

What do you like best? Great default dashboards and metrics get collected and created without you having to do much work at all, very easy to setup and get going! What do you dislike? The price per unit is very high, this makes the tool more suitable for larger enterprises with a big budget vs a small startup Recommendations to others considering the product: If you can afford it, it's definitely worth the investment What problems are you solving with the product? What benefits ...

Insightful and easy to use

What do you like best? I like that the bots can keep a health check on production with little setup work. When there are issues it is easy to do a deep dive using the tool. Great reporting features as well. What do you dislike? Can be a bit of a protracted learning curve to utilize all the capabilities What problems are you solving with the product? What benefits have you realized? Ensuring our response times were within SLAs’

Great preformance and activity monitor

What do you like best? The easy to configure GUI allows us to manage and prioritize the information that is most useful to our teams. It has proved very useful as an activity monitor allowing us to priorities channels for our customers through their peak usage times. What do you dislike? The only flaw I can find with the GUI is the auto logout timer. We use the UI on a heads up display in the office and it times out every two weeks or so. It would be great if there was an option to ...

Solid monitoring tool - best in class

What do you like best? overall monitoring great for getting a dashboard one stop shop for server metrics and for providing post mortem analysis on failures and errors What do you dislike? pricing is not cheap, standard monitoring gets you far enough What problems are you solving with the product? What benefits have you realized? this provides insight into multiple servers, far too painful once scaled to check on machines one by one. in our case, we have fleets of servers going up ...

Applocation Monitoring

What do you like best? I really like the interface for monitoring web applications. What do you dislike? I don't have any dislikes expect for the speed of it; although my machine could be the culprit of this. Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? I recently deployed an ms office rollout and this tool made its analytic monitoring fairly easy and usable.