NetHelpDesk Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO HaloITSM

NetHelpDesk Review

NetHelpDesk has a strong, versatile and helpful team. Additionally everyone is willing to go out of their way to help and offer advice no matter the query. Response times are always quick and on the occasion an issue isn't resolved on the phone you will be kept upto date throughout the life cycle of the ticket.

Health Computer Systems, Inc. review of NHD

Thanks to NetHelpDesk and their staff we have been able to organize our software support team and provide our customers quality service. The application allows us to follow-up on all incidents reported by our clients and provides an excellent collaboration method for our Team. The web application provided by NetHelpDesk is an awesome tool for both our technicians as well as our clients and has become a vital part of our operations. Please keep up the good work!

5/5 Great product, great company

An extremely flexible and adaptable piece of CRM software backed by an excellent support and development team who are constantly improving the product and acting on customer feedback.

One stop shop for business support

In this dynamic world, NetHelpDesk has always evolved to fit into the ever changing business environment. The application can be used to support any operational unit of an organization. Service Desk, Logistics, Sales management the list is endless.The support for the app is awesome, with the team giving a listening ear to issues and suggestions which are subsequently used to improve he product. It has my highest recommendation

Alchemy Use of NetHelpDesk software

Integrated workflow with a bias on ServiceDesk with huge functionality allowing headroom for our business to grow into. Responsive support and accommodating of feature changes. 3CX integration a winner.