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NeonCRM - New SaaS Software

NeonCRM Reviews in June 2026: User Ratings, Pros & Cons

Empowering nonprofits to make a difference.

4.2

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NeonCRM Reviews & Ratings

4.2

Very Good

Based on 175 ratings & 266 reviews

Rating Distribution

Excellent

(152)

Very Good

(87)

Good

(15)

Poor

(9)

Terible

(3)

Spotsaas Editor’s POV

NeonCRM is designed specifically for nonprofits, offering a suite of tools to manage donations, events, and memberships. Its cloud-based platform provides the reliability and efficiency needed for nonprofit operations.Read more

NeonCRM pros and cons

  • Tailored for nonprofits

  • Cloud-based technology

  • Comprehensive donor management

  • Event organization tools

  • Limited features for for-profits

  • Can be complex for new users

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Showing 31-40 out of 266

AU

Anonymous User

12/04/23

4 out of 5

"Development Associate [of Operations Management]"

What do you like best about Neon CRM? We appreciate that our tools are centralized in one item: 1. Neon Emails

AU

Anonymous User

12/04/23

4.5 out of 5

"NEON works well for our small foundation"

What do you like best about Neon CRM? Easy to use, lots of great options for tracking data including custom info. I use it almost every day. Customer support via email is very responsive.

LT

Linden T

12/04/23

4.5 out of 5

"Comprehensive Association Management"

What do you like best about Neon CRM? I have been using Neon since late 2019 for our 501(c)(6) small national organization. The implementation process was excellent, and I felt like our rep was responsive and knowledgeable. Additionally, when we have had issues or questions, either our rep or the ticketing system has always been there!

AU

Anonymous User

12/04/23

4.5 out of 5

"Neon has been very helpful"

What do you like best about Neon CRM? Neon support is amazing! They are very helpful and will find a solution to your needs. Adding donations is an easy process.

CC

Clive C

12/04/23

4.5 out of 5

"Flexibility and Patience"

What do you like best about Neon CRM? We chose Neon CRM because we were able to package it with a new website. The support and training was great and although we had to delay the CRM implementation due to staff changes and capacity, we were able to launch the new website as well as NeonCRM. Neon was flexible with us and made accomodations for a payment plan without which I am not sure we would have been able to move forward. The staff who met with us were knowledgeable, personable and very ...

Read more

HD

Heather D

12/04/23

4.5 out of 5

"Great Support for New Users"

What do you like best about Neon CRM? My organization recently purchased Neon CRM so I do not have a lot of product feedback yet but I have really appreciated all of the support and interaction from the sales and implementation staff. I am not overly tech savy and as a new and growing organization our data and systems are a bit of a mess. Everyone I have worked with so far at Neon has been kind, supportive and helpful in this transition.

KC

Kayla C

12/04/23

5 out of 5

"All in one CRM!"

What do you like best about Neon CRM? I love how all connect to the members in the database! The ease of sending emails, letters, and inputting donations is extremely helpful. We use NEON every day for all of our development needs. It was extremely easy to implement and integrate into our everyday use.

RS

Richard S

12/04/23

5 out of 5

"Why We Use Neon"

What do you like best about Neon CRM? Flat fee for unlimited users. Tiered pricing model so only pay for what we need. What do you dislike about Neon CRM?

WW

Weston W. W

12/03/23

5 out of 5

"Great service; great value; user friendly"

What do you like best about Neon CRM? Great product for small nonprofit with limited staff; setup was easy; helpful online training modules and Q&A; support has been great

AU

Anonymous User

12/03/23

4 out of 5

"Continuously listening to their customers & improving the platform"

What do you like best about Neon CRM? I love the chat option-- the ability to get an answer and help in real-time has been a time saver and money saver for our organization.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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