NeonCRM Reviews in September 2026: User Ratings, Pros & Cons

"Easy to use CRM"

What do you like best about Neon CRM? Easy to navigate, east to store images and search for content. What do you dislike about Neon CRM?

"Lots of options but a bit too complex to use."

What do you like best about Neon CRM? I like the variety of options and reporting. What do you dislike about Neon CRM?

"Neon works well"

What do you like best about Neon CRM? We've found Neon has supported our organizations needs for donation tracking. I like the global systems page, it makes it easy to jump to whatever area I need to work in for setup and editing. I also like the way the donors is organized.

"Great Product"

What do you like best about Neon CRM? Breadth of features and ease of use and integration with third party software What do you dislike about Neon CRM?

"It is a fine membership & donation database for our nonprofit organization."

What do you like best about Neon CRM? The stability of the software and the ability to create detailed reports. I really like the email function as I can send nice loooking emails to our members and donors, then watch the open rate and get statistics on the email success.

"NEON CRM revew"

What do you like best about Neon CRM? That I can store donor data and create reports and a donation site to link to my website. Also NEON pay makes things simple.

"Neon can do a lot!"

What do you like best about Neon CRM? I love that Neon CRM can do it all! For a non-profit organization, Neon handles our donations, event registrations and store sales. You can customize auto-replys for different types of donations, soft credits, or receipts. You can also use the email campaign function to send notes/reminders to registrants.

"Helpful client care, continuous product improvements."

What do you like best about Neon CRM? I love how much NEON takes feedback and incorporates it into new product updates. Love customer supper What do you dislike about Neon CRM?

"Consistent and relevant improvements"

What do you like best about Neon CRM? I really like the trainings in Neon CRM, the tracking capabilities and the access to support quickly. I also like the recorded webinars for updates and I have noticed a great improvement monthly with the new product updates and that is very exciting. I use it daily and am glad to have the dashboard with stats.

"Feature-rich CRM that keeps getting better"

What do you like best about Neon CRM? Our membership-based nonprofit has been using Neon CRM since 2017. We've seen a lot of improvements in that time, and expect the platform to become even more robust. In fact, one of the most endearing features of the Neon ecosystem is the monthly updates and the associated webinars introducing new functionality.