Namely Reviews in September 2026: User Ratings, Pros & Cons

Unacceptable Service and Functionality

What do you like best? We were drawn to the clean interface and onboarding tools within the program. The product still looks good, but that's about as much credit as I'll give. What do you dislike? Our biggest issue with Namely was on the benefits administration side. Their demo team implied that our benefits enrollment was completed automatically, but what they meant was we enrolled electronically and eventually someone on their team would get around to submitting that information ...

Potential for really good technology, but there are major fundamental flaws and service is horrible.

What do you like best? The technology is very user friendly and easy to navigate. What do you dislike? HRIS and Payroll are 2 distinct platforms that do not sync or play together very well. Emphasizing in my above comment that the technology SHOULD be able to address all of your HRIS & Payroll needs. Unfortunately, there are some very fundamental flaws that have been built into the technology that have made it inflexible. For example: i) employer-paid medical benefits cannot be ...

Very User friendly

What do you like best? I like that namely is very user friendly although it has a lot complicated data. Namely makes it easy to navigate. What do you dislike? Nothing majorly wrong but I just think the layout is outdated What problems are you solving with the product? What benefits have you realized? There a lot of thinks we do through Namely like applying for benefits at work and apply for vacation time.

I like feeling seeing my benefits, pto and pay statements

What do you like best? Being able to send off my PTO requests in real time and the convenience of using the platform to do so. What do you dislike? I don't dislike anything yet.So far so good! What problems are you solving with the product? What benefits have you realized? I am not having any trouble with Namely.

Potential for really good technology and service, but there are major fundamental flaws.

What do you like best? The technology is very user friendly and easy to navigate. Also, it's a very comprehensive system that should be able to address all of your HRIS & Payroll needs. Reporting as also very easy, as data can be exported via the click of a mouse into PDF or MS Excel formats. What do you dislike? Emphasizing in my above comment that the technology SHOULD be able to address all of your HRIS & Payroll needs. Unfortunately, there are some very fundamental flaws that ...

Easy to use, customizable HR Function tool

Customizable

What do you like best? I love their reporting section. There are so many different things to pull and its really easy to pull whatever information you need. What do you dislike? (This is prior to their new customer service portal so I can't speak to that, but this is from my experience over the last year). It takes weeks to get an answer to a question from the customer support team, and usually involves me sending multiple emails in a row asking for an update on the question or ...

Easy to use modern platform

What do you like best? Its a clean and fairly easy to use system. The reporting and analytics can be easily customized. What do you dislike? The separate platforms between payroll and HRIS systems. The reporting on payroll isn't as easy as HRIS. What problems are you solving with the product? What benefits have you realized? Keeping track of all employee data and compensation in one handy system is great.

Namely Review

What do you like best? Namely is the easiest way to submit off for PTO as well as see which holidays your company gives employees off for. What do you dislike? There is nothing in particular that comes to mind as it relates to Namely. Overall I would say keep up the great work. What problems are you solving with the product? What benefits have you realized? I am solving the problem of being able to track my paid time off as well as my benefits information is contained in Namely.

Good for small to mid size companies

What do you like best? Lots of custom fields to track different employee profile attributes. What do you dislike? Reporting functionality is limited. PTO tracking could be better. What problems are you solving with the product? What benefits have you realized? Tracking employee goals. Previously this was being done in Excel spreadsheets on a share drive.