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9.1

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Namecheap VPN - VPN Software

Namecheap VPN Reviews in May 2025: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Expert's Review

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 3081-3090 out of 3172

S

Signet

06/10/17

5 out of 5

Going boldly where no one has ever gone …

Going boldly where no one has ever gone before... Perseverance with patience yet again given by the staff at Namecheap. Had an issue in moving domain names mainly my lack of intellect in this area. A gentleman by the name of Nazar displayed it all, very helpful with lots of advice, a credit to the company. When I started to become frustrated in my lack of ability Nazar display all the positives and re assurance with the words "I will be glad to assist you until we succeed " Once again the ...

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A

Andre

06/07/17

1 out of 5

Poor value for money

This company suspended my account because they say a backup file in my folder was 7gb. My sites were down for 6 hours because of a system file that I didn't even understand I had any control over. They contacted me to tell me I needed to monitor the account and remove the system file or else they would suspend the account again. And the thing is, they have cheap in their name but they certainly aren't. They give you 25gb diskspace and no more than 5gb for zip files. I wanted to upgrade my ...

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PC

Paul Clapp

05/31/17

1 out of 5

Slower than a herd of tortoises

I've been a web developer for the best part of 15 years now and have used various domain registras in that time, some good, some bad. Never before have I had to wait more than 48 hours for a response to a support ticket. Namescheap have just got back to me this morning on a support ticket I submitted six weeks ago! So much time has passed I'd forgotten about it completely. Six weeks to get back to a simple support request simply isn't acceptable this day in age.

IL

Irka Laskowska

05/26/17

5 out of 5

Best support ever

Amazing hosting company. Great prices and the best support ever. They are always there, 24/7. I host my several websites on Namecheap hosting and they never let me down. If there is any failure, it is being fixed immediately.

R

Rick

05/26/17

1 out of 5

Big time scammer.

Big time scammer.Decided to use them because felt Go Daddys prices were high.A good domain name was available. When I went to register it, was bait and switched. What?They intentionally put .us after the nAmerican and a Firm in Panama got it. Never again and calling AMEX

RF

Rasmus Flarup

05/18/17

5 out of 5

Best support ever

there support is the best i have ever seen. I ask for help to ping my domain to my teamspeak server and they answer me right away. They told me to get some info from my teamspeak provider but they could not give me that info, but namecheap did still go in a help me and now it all works!

JB

Jake Bulkin

05/05/17

5 out of 5

Good domains and good prices.

Good domains and good prices.I've ordered at least 10 domains from namecheap in the last few years and I've been very impressed with the level of customer service that they provide, all the while maintaining cheap prices. One thing to be aware of though is that all transactions on the site are in USD, even though it shows you prices in GBP so you might get a non-sterling fee on your credit card - it would be nice to see that made a little clearer on the payment screen. Otherwise, the ...

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DB

Danny Benton

04/23/17

4 out of 5

I have a dozen domains from these

I have a dozen domains from these, not one issue.Their web hosting plans aren't that great though.

M

Mat

04/13/17

5 out of 5

So far so good! No issues in almost 2 years of usage for goodmorningpattaya.com

Set up a new site here, good prices and the customer support replied rather quick! I felt like got a good deal for my domain and thus far all my sites have been up 100% of the time. So yea, I don't have a huge site so I can't tell you how it will work for bigger websites. For small clients, I would definitely recommend! I also design sites and often get clients to go with them.I had a terrible past experience with one.com (hidden fees, can't transfer domain freely, won't respond to your ...

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MM

marco marco

04/02/17

1 out of 5

name cheap is big scamer i lost my 2 …

name cheap is big scamer i lost my 2 accounts 300$$ scam scam scam scam