Namecheap VPN Reviews in July 2026: User Ratings, Pros & Cons

Namecheap is garbage

I've been using namecheap with 10-20 domains for years, and I can say that Namecheap is honestly garbage. Their support is unapologetic and they usually just tell you to do hacks and work arounds. You'll see intermittent issues saving DNS records with no way of knowing if it failed or not. Support will tell you to "just add a test record and remove it".Also note that namecheap do not support having a root level A/CNAME records. That means you'll never be able to do "hxxps://google.com" and ...

Excellent Service

Namecheap has always been excellent in all aspects.

Site down for over 4 days now

Site down for over 4 days now - customer support take over 48 hours to respond to anything. The absolute worst customer service I've seen in 25 years of working in IT.

Their prices are good

Their prices are good, but when my domain expired on 10/31/18, they took the .com for one of my domains and auctioned it the same day with no grace period. They then left the .net one up another 30 days with an $88 charge to renew. I don't mind a penalty if it's my fault, but they auctioned the .com out of greed and offered me 1 of 2 of my domains that had expired on the same day to purchase back from them. I had been their customers for years, but no longer. I am going to GoDaddy.

Getting Charged for a Domain I didn't Want

Today I just got charged for a domain I didn't want. I got no notice that it was being renewed, I just got the charge in my account. The support says there are no refunds and now I have to change how I budget just to account for the domain charge. Their support is trying to find a solution, but they fail to acknowledge that their platform didn't send me a notice about this. The second CloudFlare's domain registrar comes out, I'm switching.

Got an email that my domain will get…

Got an email that my domain will get renewed. Contacted support to discontinue that - nobody got back. They charged me then got back that they don't give refunds, it's against their policy. Never ordering from them again and urge everyone not to buy from a company that runs such scam policies.

bad customer service, no technical skill useless service

Hi,PHP mail function not working, I am using external mail services zoho.Namechep people not resolve PHP mailer issue, stating "Only one MX record for the . with Priority: 0, and Destination: in cPanel -> Zone Editior;"

Russian scammers from Namecheap

Namecheap support Valeriy Khajitov locked my domain monerochange.pw with big traffic 1 month ago without any reason, he demanded my documents and credit card scans, after receiving this information another worker from Namecheap Alexander Shandyba is demanding 1 bitcoin for unlocking my domain. Also my credit card was charged 1 week ago on amount of 699 usd fraudulently: somebody bought notebook on Amazon with my credit card information. I blocked my credit card, the only persons who ...

Happy user since 2012

I’ve been using namecheap since 2012 as domain registrar and hosting, they are pretty great! Their support deserves an award!

I am disgusted with the support they provide and how they are just scams

Absolutely disgusting service I brought a domain a while back but i could not remember what my username was so i went to reset it, however the email i thought i used wasnt right so i submitted a ticket to request access to my domain at the beginning they said i would be able to get access to my domain back, But after speaking to someone on live chat who said it would not be possible to get my domain back I am not happy and will not be using them again any time soon,If your looking for a ...