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8.9

Spot Score

N-able MSP Manager - Help Desk Software

N-able MSP Manager Reviews in June 2026: User Ratings, Pros & Cons

Empower your MSP team for better customer experiences.

3.9

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N-able MSP Manager offers custom pricing plan

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N-able MSP Manager Reviews & Ratings

3.9

Very Good

Based on 39 ratings & 26 reviews

Rating Distribution

Excellent

(9)

Very Good

(7)

Good

(7)

Poor

(2)

Terible

(1)

Spotsaas Editor’s POV

N-able MSP Manager is tailored specifically for Managed Service Providers, offering tools that streamline service requests and enhance customer relationships. Its focus on MSP needs makes it a strong choice for IT support services.Read more

N-able MSP Manager pros and cons

  • Fast response times

  • Ticket transcription

  • Improves customer relationships

  • Designed for MSPs

  • Limited features for non-MSPs

  • Basic reporting tools

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Showing 21-26 out of 26

AU

Anonymous User

05/28/18

4.5 out of 5

"Works for what it is"

What do you like best about N-able MSP Manager? The product is online and available from almost any device. The product integrates well with other Solarwinds products. What do you dislike about N-able MSP Manager?

KF

Kristy F

05/17/18

3.5 out of 5

"Versatile RMM"

What do you like best about N-able MSP Manager? Solarwinds has very customisable error reporting. It also makes patch management across multiple sites much easier. What do you dislike about N-able MSP Manager?

AU

Anonymous User

01/30/18

5 out of 5

"MSP manager is the up and comer !"

What do you like best about N-able MSP Manager? The best thing is being able to track, access and monitor all customers. Ticket Creation is simple for the techs, and the customer can also be contacted directly from it.

AU

Anonymous User

01/25/18

0 out of 5

"unstable product"

What do you like best about N-able MSP Manager? its web based so no hardware to maintain. What do you dislike about N-able MSP Manager?

AU

Anonymous User

10/16/16

2.5 out of 5

"MSP - Difficult to Easy"

What do you like best about N-able MSP Manager? My favorite part of MSP is that I can enter my students information in stages. Being responsible for enrollment is a rather large fast and tracking from prospect to enrolled student is critical and knowing where the student is along the enrollment funnel is a primary goal every day. MSP allows me to track at each spot in the funnel.

AU

Anonymous User

08/03/16

4.5 out of 5

"MSP Manager Love :) "

What do you like best about N-able MSP Manager? Well, it was a huge learning curve for all of us. But there is a lot of info out there to help you learn.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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