9.3
SpotScore
MYOB Reviews in September 2026: User Ratings, Pros & Cons
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MYOB Reviews & Ratings
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Spotsaas Editor’s POV
MYOB is an established accounting software for small to mid-sized businesses, with core features including automated accounting, bank feeds, payroll, and tax compliance. The platform handles invoicing, timekeeping, and detailed financial reporting. Users report the interface becomes intuitive after initial setup, though the design feels dated compared to modern ...Read more
MYOB pros and cons
Excellent customer service with knowledgeable, patient, and helpful staff for resolving queries and providing step-by-step assistance.
User-friendly interface that simplifies day-to-day tasks, bookkeeping, invoicing, and report generation.
Full accounting features for payroll, expense tracking, taxation, and compliance, making it suitable for businesses of various sizes.
Automates accounting processes and integrates bank feeds, reducing manual effort.
Subpar customer support experience with long wait times, call disconnections, and unresolved issues being frequently mentioned.
Frequent bugs, system glitches, and problematic updates negatively affect usability and create additional work for users.
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Showing 61-70 out of 121
R
Ronald
07/02/21
The customer service was good and…
The customer service was good and knowledgeable. They replied promptly to all my questions.
L
Lawyers
06/30/21
Georgia was very Helpful to get me logged in…
Georgia was very helpful after not being able to login to my account ! reset and off I went - so easy not having to wait on the phone in a queue for an hour! Thanks again
GG
gina grizaard
06/30/21
Relatively happy with the Live Chat
Relatively happy with the Live Chat, particularly as there wasn't an option for call back on the Partner phone line but I was given an explanation for this. My 2 issues were addressed, 1 resolved, the other not but I was given a Case Number so hopefully it will be addressed & resolved soon. Not sure why I have to now go through Facebook or google
L
Lawyers
06/30/21
Georgia was very Helpful to get me logged in…
Georgia was very helpful after not being able to login to my account ! reset and off I went - so easy not having to wait on the phone in a queue for an hour! Thanks again
GG
gina grizaard
06/30/21
Relatively happy with the Live Chat
Relatively happy with the Live Chat, particularly as there wasn't an option for call back on the Partner phone line but I was given an explanation for this. My 2 issues were addressed, 1 resolved, the other not but I was given a Case Number so hopefully it will be addressed & resolved soon. Not sure why I have to now go through Facebook or google
VT
Vicki Taylor
06/29/21
The operator was thorough and did not…
The operator was thorough and did not give up even though I had experienced the problem for over a month. I thought all was lost but it has been fixed!
VT
Vicki Taylor
06/29/21
The operator was thorough and did not…
The operator was thorough and did not give up even though I had experienced the problem for over a month. I thought all was lost but it has been fixed!
AU
Anonymous User
06/26/21
"This is best option for young startups and small scale businesses"
What do you like best about MYOB? Extremely user friendly, any age person with minimal technical knowledge can use it. What do you dislike about MYOB? Merging MYOB database with any other CRM is difficult What problems is MYOB solving and how is that benefiting you? Tax maintenance, database structure benefits of using MYOB is its simple step setup
GS
Gillian Smalley
06/23/21
New way of closing a PAYROLL YEAR
After using MYOB for many years I couldn't find how to close a PAYROLL YEAR. I jumped on live chat and within a couple of minutes they sent me a link that gave me ALL the information I could possibly need to close my Payroll Year.Easy and effortless
JS
Joe shannon
06/23/21
Emma made our cancellation of MYOB seamless.
Used the LiveChat option & Emma was extremely helpful & friendly. Cancellation of our MYOB account was seamless & just await an email confirmation that our instructions have been completed.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].