9.3
SpotScore
MYOB Reviews in September 2026: User Ratings, Pros & Cons
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MYOB Reviews & Ratings
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Spotsaas Editor’s POV
MYOB is an established accounting software for small to mid-sized businesses, with core features including automated accounting, bank feeds, payroll, and tax compliance. The platform handles invoicing, timekeeping, and detailed financial reporting. Users report the interface becomes intuitive after initial setup, though the design feels dated compared to modern ...Read more
MYOB pros and cons
Excellent customer service with knowledgeable, patient, and helpful staff for resolving queries and providing step-by-step assistance.
User-friendly interface that simplifies day-to-day tasks, bookkeeping, invoicing, and report generation.
Full accounting features for payroll, expense tracking, taxation, and compliance, making it suitable for businesses of various sizes.
Automates accounting processes and integrates bank feeds, reducing manual effort.
Subpar customer support experience with long wait times, call disconnections, and unresolved issues being frequently mentioned.
Frequent bugs, system glitches, and problematic updates negatively affect usability and create additional work for users.
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Showing 71-80 out of 121
GS
Gillian Smalley
06/23/21
New way of closing a PAYROLL YEAR
After using MYOB for many years I couldn't find how to close a PAYROLL YEAR. I jumped on live chat and within a couple of minutes they sent me a link that gave me ALL the information I could possibly need to close my Payroll Year.Easy and effortless
JS
Joe shannon
06/23/21
Emma made our cancellation of MYOB seamless.
Used the LiveChat option & Emma was extremely helpful & friendly. Cancellation of our MYOB account was seamless & just await an email confirmation that our instructions have been completed.
LS
Lanea Soso Goya
06/22/21
Activating company file
I had a problem with activating my MYOB company file today. I tried activating it on line but keep getting the same error message. When i contacted the MYOB help team this person was polite, patience and very helpful today. I would suggest to anyone out there to contact them if you have similar or other difficulties with your software as well.
LS
Lanea Soso Goya
06/22/21
Activating company file
I had a problem with activating my MYOB company file today. I tried activating it on line but keep getting the same error message. When i contacted the MYOB help team this person was polite, patience and very helpful today. I would suggest to anyone out there to contact them if you have similar or other difficulties with your software as well.
P
Peter
06/17/21
Niggling problems with MYOB…
There are niggling problems with MYOB services which need to be addressed. Mostly, the system works well and I can't compare it to others I haven't had experience with any others.In my case it was downloading a missing tax invoice, couldn't access any of our past tax invoices from MYOB account.
AI
Accounts iSeekplant
06/08/21
Unsure of what I was requiring
Unsure of what I was requiring, went on Chat with Emma and was given accurate knowledge and able to make a decision.
MF
Marina Ferrari
06/07/21
happy vegemite
A live chat experience suits me down to the ground & when you're dealing with a team that knows their stuff & are professional, it's a pleasure to do business with them. Can't fault the dynamos at MYOB.
NA
Natalia Axente McMinn
06/06/21
Quick fix of the issue
Quick fix of the issue, easy to follow explanations.
KA
Kim Archdall
06/06/21
Bank feeds not clearing…
My client was unable to clear her bank feed. I contact MYOB and the problem was quickly fixed by manually entering a spend money with a higher reference number then matching it on the bank feed. Problem is now fixed and my client is happy and so am I.
J
JP
06/03/21
Problem was dealt with promptly
Problem was dealt with promptly and efficiently. The live chat is a great service, especially when staffed by personnel who are able to deal with the problem on the spot.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].