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9.3

Spot Score

MYOB - Accounting Software

MYOB Reviews in May 2025: User Ratings, Pros & Cons

Streamline your business with MYOB

4.3

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MYOB Reviews & Ratings

4.3

Very Good

Based on 253 ratings & 120 reviews

Rating Distribution

Excellent

(79)

Very Good

(25)

Good

(6)

Poor

(0)

Terible

(10)

Expert's Review

MYOB is a longstanding and robust accounting software solution, offering tools to streamline financial management for businesses of various sizes. Users appreciate its comprehensive feature set, including automated accounting, bank feeds, payroll management, and detailed reporting capabilities. The platform's ability to handle tasks like tax compliance, ...Read more

MYOB pros and cons

  • Excellent customer service with knowledgeable, patient, and helpful staff for resolving queries and providing step-by-step assistance.

  • User-friendly interface that simplifies day-to-day tasks, bookkeeping, invoicing, and report generation.

  • Comprehensive accounting features for payroll, expense tracking, taxation, and compliance, making it suitable for businesses of various sizes.

  • Automates accounting processes and integrates bank feeds, significantly reducing manual effort.

  • Subpar customer support experience with long wait times, call disconnections, and unresolved issues being frequently mentioned.

  • Frequent bugs, system glitches, and problematic updates negatively affect usability and create additional work for users.

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Showing 101-110 out of 120

A

alice

04/07/21

5 out of 5

Georgia is very paitence and helpful…

Georgia is very paitence and helpful kind person who help guide me step by step. and fix issue i was having trying start the trail thank you again 100 gold stars

JD

Janki Deepak Shah

04/05/21

5 out of 5

hi i wasnt able to confirm my company…

hi i wasnt able to confirm my company file online automatically. i went on online help and was served by Waaka. He was extremely patient as well as very helpful. he sent me the link for an online phone confirmation and then also guided me how to do the same. i explained i wasnt in a position to spend anything at the moment and he offered us a 1 year free trial for the new version as well.

A

AbiBRE

03/29/21

5 out of 5

Quick, efficient live chat help

In the space of <5 minutes, Kayla on the live chat help line fixed up the issue we'd been having where our file was stuck in a perpetual backup and wouldn't let us log in. 100% happy to recommend the live chat help team and Kayla specifically.

HM

Heather Mason

03/27/21

5 out of 5

Since I have taken on the accounting…

Since I have taken on the accounting work for our son's contracting business I have had occasion to Live Chat with MYOB people on about 3 different occasions. They have ALL been so helpful and have solved any issues that I have had. Brilliant service.

RB

R Busst

03/24/21

5 out of 5

The waiting time was short

The waiting time was short, and the young lady who helped me with my query, was very helpful and listened to every word I said, made sure we were on the same page, and resolved the issue straight up...

VC

Vicki Carss

03/22/21

5 out of 5

Pretty was a brilliant Customer Service…

Pretty was a brilliant Customer Service helper. She stepped me through the procedure with simple and understandable instruction and resolved my issue quickly.

S

Sue

03/21/21

5 out of 5

Excellent service

Excellent service

VM

vikas mahendru

03/20/21

5 out of 5

i needed help adding user

i needed help adding user, online chat was really helpful

S

Sylvia

03/18/21

5 out of 5

Swapping company files is a breeze with…

Swapping company files is a breeze with MYOB! Thank you for your help today - very impressed with the service.

AC

Adam Cimler

03/18/21

5 out of 5

Fast response even in late hours

Fast response even in late hours, friendly staff.