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9.3

Spot Score

MYOB - Accounting Software

MYOB Reviews in June 2026: User Ratings, Pros & Cons

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4.29

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MYOB Reviews & Ratings

4.29

Very Good

Based on 121 ratings & 121 reviews

Rating Distribution

Excellent

(80)

Very Good

(25)

Good

(6)

Poor

(0)

Terible

(10)

Spotsaas Editor’s POV

MYOB is a longstanding and robust accounting software solution, offering tools to streamline financial management for businesses of various sizes. Users appreciate its comprehensive feature set, including automated accounting, bank feeds, payroll management, and detailed reporting capabilities. The platform's ability to handle tasks like tax compliance, ...Read more

MYOB pros and cons

  • Excellent customer service with knowledgeable, patient, and helpful staff for resolving queries and providing step-by-step assistance.

  • User-friendly interface that simplifies day-to-day tasks, bookkeeping, invoicing, and report generation.

  • Comprehensive accounting features for payroll, expense tracking, taxation, and compliance, making it suitable for businesses of various sizes.

  • Automates accounting processes and integrates bank feeds, significantly reducing manual effort.

  • Subpar customer support experience with long wait times, call disconnections, and unresolved issues being frequently mentioned.

  • Frequent bugs, system glitches, and problematic updates negatively affect usability and create additional work for users.

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Showing 91-100 out of 121

N

Narelle

05/06/21

5 out of 5

Using Chat to help me with Team MYOB

I used Chat today to help me with my Team MYOB matter. Being a first time user of Team MYOB it was much easier to use the Chat option and deal with my questions first hand. I would use Chat over anything else every time. Thanks MYOB for making this option available.

C

CC

04/26/21

5 out of 5

I had a tricky technical question

I had a tricky technical question. The agents were skilled to managed expectation. Although I got passed around to different agents. Each time it got closer to the root cause. I am grateful for MYOB's team effort, professional as well as know how from the product specialist.

MF

michael felvus

04/26/21

5 out of 5

MYOB great service excellent problem…

MYOB great service excellent problem solving and always happy to help

WB

writers block

04/22/21

5 out of 5

Service and customer care - nailed it!

Very professional and calm people on the other end of a customer service call! Wonderful. I truly believe you teach people how to treat you.

J

John

04/22/21

5 out of 5

Khanyisile did a very good customer…

Khanyisile did a very good customer service and answered the question which I could not find out from webs quickly from Myob Chat. I suggest the users of MYOB, chat online from Myob Chat if you could not find out the answers from webs.

JT

John Turner

04/17/21

5 out of 5

Inventory Query

I wanted an explanation why the inventory package was not as it looks on the help. This is due to having MYOB AccountRight Basic version installed. I was advised of this and the cost of upgrading to the Standard version and offered a 15% discount as I work with a NFP organisation

JZ

John Zickrow

04/16/21

5 out of 5

All questions and tasks performed…

All questions and tasks performed swiftly and professionally

MT

Marion Thompson

04/13/21

5 out of 5

Query resolved

After querying the monthly charge, a perfectly plausible reply was received which helps with understanding the MYOB and banking system.

K

Kauarerei

04/13/21

5 out of 5

Expression of Gratitude

We are really thankful for services provided online especially when we have technical issue on MYOB. Favorable responses and ardent help and assistance is what we are so proud of.

JS

J SHEEHAN

04/08/21

5 out of 5

I had a query about integrating another…

I had a query about integrating another program with MYOB RETAIL MANAGER and they answered all my questions quickly.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].