9.3
Spot Score
Streamline your business with MYOB
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MYOB is a longstanding and robust accounting software solution, offering tools to streamline financial management for businesses of various sizes. Users appreciate its comprehensive feature set, including automated accounting, bank feeds, payroll management, and detailed reporting capabilities. The platform's ability to handle tasks like tax compliance, ...Read more
Excellent customer service with knowledgeable, patient, and helpful staff for resolving queries and providing step-by-step assistance.
User-friendly interface that simplifies day-to-day tasks, bookkeeping, invoicing, and report generation.
Comprehensive accounting features for payroll, expense tracking, taxation, and compliance, making it suitable for businesses of various sizes.
Automates accounting processes and integrates bank feeds, significantly reducing manual effort.
Subpar customer support experience with long wait times, call disconnections, and unresolved issues being frequently mentioned.
Frequent bugs, system glitches, and problematic updates negatively affect usability and create additional work for users.
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MF
michael felvus
04/26/21
MYOB great service excellent problem…
MYOB great service excellent problem solving and always happy to help
C
CC
04/26/21
I had a tricky technical question
I had a tricky technical question. The agents were skilled to managed expectation. Although I got passed around to different agents. Each time it got closer to the root cause. I am grateful for MYOB's team effort, professional as well as know how from the product specialist.
J
John
04/22/21
Khanyisile did a very good customer…
Khanyisile did a very good customer service and answered the question which I could not find out from webs quickly from Myob Chat. I suggest the users of MYOB, chat online from Myob Chat if you could not find out the answers from webs.
WB
writers block
04/22/21
Service and customer care - nailed it!
Very professional and calm people on the other end of a customer service call! Wonderful. I truly believe you teach people how to treat you.
JT
John Turner
04/17/21
Inventory Query
I wanted an explanation why the inventory package was not as it looks on the help. This is due to having MYOB AccountRight Basic version installed. I was advised of this and the cost of upgrading to the Standard version and offered a 15% discount as I work with a NFP organisation
JZ
John Zickrow
04/16/21
All questions and tasks performed…
All questions and tasks performed swiftly and professionally
K
Kauarerei
04/13/21
Expression of Gratitude
We are really thankful for services provided online especially when we have technical issue on MYOB. Favorable responses and ardent help and assistance is what we are so proud of.
MT
Marion Thompson
04/13/21
Query resolved
After querying the monthly charge, a perfectly plausible reply was received which helps with understanding the MYOB and banking system.
DS
Deb Summers
04/08/21
Georgia is professional
Georgia is professional, personable and capable. Thankful that she is looking after my issue.
JS
J SHEEHAN
04/08/21
I had a query about integrating another…
I had a query about integrating another program with MYOB RETAIL MANAGER and they answered all my questions quickly.
