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9.1

SpotScore

MURAL - Collaboration Software

MURAL Reviews in July 2026: User Ratings, Pros & Cons

Collaboration made easy, from anywhere.

4.7

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Starts from $9.99 / User / Month

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MURAL Reviews & Ratings

4.7

Excellent

Based on 1221 ratings & 792 reviews

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Rating Distribution

Excellent

(769)

Very Good

(21)

Good

(1)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

Mural works best for distributed teams running synchronous workshops, design sprints, and brainstorming sessions where real-time co-editing matters. Before shortlisting, verify that your team can commit to live sessions—asynchronous workflows (leaving comments on static boards) feel clunky compared to tools like Miro or Figma. Check whether Mural's template ...Read more

MURAL pros and cons

  • Facilitates visual collaboration and ideation among distributed teams effectively.

  • Offers a variety of templates and tools for creative problem-solving and planning.

  • Enhances team alignment and productivity during brainstorming and planning phases.

  • Simplifies tasks like creating diagrams, user personas, and journey mapping.

  • May have a learning curve for new users and require time to acclimate to all features.

  • Limited ability to integrate with other collaboration tools.

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Showing 541-550 out of 792

AU

Anonymous User

02/19/21

5 out of 5

"Collaboration made simple"

What do you like best about Mural? Ability to have people without accounts contribute What do you dislike about Mural? Having a user experience similar to word would be great and would make it easier for people to contribute Recommendations to others considering Mural: What are you waiting for? What problems is Mural solving and how is that benefiting you? Idea generation around increasing sales footprint.

AU

Anonymous User

02/19/21

5 out of 5

"Collaboration, participation, fun"

What do you like best about Mural? Interaction with other colleagues and possibility to work in breakout sessions. What do you dislike about Mural? Mural doesnt have like teams : breakout rooms functionality What problems is Mural solving and how is that benefiting you? Scrum Ceremonies, Collection Feedback, Presentations

NM

Natália M

02/19/21

5 out of 5

"Great collaboration tool!"

What do you like best about Mural? there are many templates available, the nagivation is easy and very intuitive; the facilitator has some privileges, like set clock, ask to follow on Mural, prepare and set voting during meetings; it is easy for people who likes to get to results, and not only do a meeting without solving anything; it is good to do this facilitator format and not a usual meeting, so people are more engaged and participate more. one best practice we use is to ask everyone to ...

Read more

AU

Anonymous User

02/19/21

5 out of 5

"Intuitive and Effective"

What do you like best about Mural? The MURAL platform is customizable and allows for robust interactive sessions What do you dislike about Mural? A "how to use" for participants in sessions would be helpful as they are sometimes confused What problems is Mural solving and how is that benefiting you? Allows for effective collaboration and real-time strategy discussions

AU

Anonymous User

02/19/21

5 out of 5

"Collaboration, participation, fun"

What do you like best about Mural? Interaction with other colleagues and possibility to work in breakout sessions. What do you dislike about Mural? Mural doesnt have like teams : breakout rooms functionality What problems is Mural solving and how is that benefiting you? Scrum Ceremonies, Collection Feedback, Presentations

AU

Anonymous User

02/19/21

5 out of 5

"Perfect planning tool for large meetings"

What do you like best about Mural? Everyone can collaborate and in the current remote work environment it is almost like being in the same room. It's just like having a large white board when it comes to planning out iterations or a road map. What do you dislike about Mural? Wish there was a Notes feature where we could add details behind the "post it". If you add to many words to the post-it then the font becomes too small to read. What problems is Mural solving and how is that benefiting ...

Read more

CD

Chris D

02/19/21

5 out of 5

"MURAL improves remote collaboration"

What do you like best about Mural? The customization options let users craft workshops that are branded and approachable. What do you dislike about Mural? A doodle function would help speed up idea generation. Recommendations to others considering Mural: Mural is how interactive whiteboards should work. And make sure you use the confetti. What problems is Mural solving and how is that benefiting you? MURAL enables introverts and extroverts feel comfortable contributing.

AU

Anonymous User

02/19/21

5 out of 5

"Collaboration made simple"

What do you like best about Mural? Ability to have people without accounts contribute What do you dislike about Mural? Having a user experience similar to word would be great and would make it easier for people to contribute Recommendations to others considering Mural: What are you waiting for? What problems is Mural solving and how is that benefiting you? Idea generation around increasing sales footprint.

CL

Christopher L

02/19/21

5 out of 5

"Mural is an essential business tool"

What do you like best about Mural? Mural is not just a diagramming tool. It is a visual collaboration tool that is becoming essential especially in the new remote working. What do you dislike about Mural? Sometimes too many email notifications about activity or board sharing. What problems is Mural solving and how is that benefiting you? Collaborative ideation with customers, with customer using the whiteboard at the same time. Much faster time to get alignment.

NM

Natália M

02/19/21

5 out of 5

"Great collaboration tool!"

What do you like best about Mural? there are many templates available, the nagivation is easy and very intuitive; the facilitator has some privileges, like set clock, ask to follow on Mural, prepare and set voting during meetings; it is easy for people who likes to get to results, and not only do a meeting without solving anything; it is good to do this facilitator format and not a usual meeting, so people are more engaged and participate more. one best practice we use is to ask everyone to ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].