MURAL Reviews in July 2026: User Ratings, Pros & Cons

"It is a Lifesaver in the new virtual work environment!!!!"

What do you like best about Mural? It is a Cloud/Web-based solution, super easy to use. Functions are well covered but not complicated to use. The guest invitation is powerful, you can just let your team pop in and start engage the License model is perfect, just the facilitator need it but not the participant the learning material was information, i love video and gif which is easy to understand Customer support is very supportive, you usually get feedback less than a half day They would ...

"Excellent collaboration tool"

What do you like best about Mural? Everybody can update and share their own ideas What do you dislike about Mural? The set of shapes is limited and the text formatting option a little too basic Recommendations to others considering Mural: Ipad, laptop What problems is Mural solving and how is that benefiting you? It is possible to manage design thinking workshops

"MURAL improves remote collaboration"

What do you like best about Mural? The customization options let users craft workshops that are branded and approachable. What do you dislike about Mural? A doodle function would help speed up idea generation. Recommendations to others considering Mural: Mural is how interactive whiteboards should work. And make sure you use the confetti. What problems is Mural solving and how is that benefiting you? MURAL enables introverts and extroverts feel comfortable contributing.

"User friendly and handy"

What do you like best about Mural? Easy to use and access, variety of options makes the presentation very easy What do you dislike about Mural? Changing size of texts has some limitations and makes it hard to read What problems is Mural solving and how is that benefiting you? Client and users virtual meetings and internal collaboration sessions

"Perfect planning tool for large meetings"

What do you like best about Mural? Everyone can collaborate and in the current remote work environment it is almost like being in the same room. It's just like having a large white board when it comes to planning out iterations or a road map. What do you dislike about Mural? Wish there was a Notes feature where we could add details behind the "post it". If you add to many words to the post-it then the font becomes too small to read. What problems is Mural solving and how is that benefiting ...

"Intuitive and Effective"

What do you like best about Mural? The MURAL platform is customizable and allows for robust interactive sessions What do you dislike about Mural? A "how to use" for participants in sessions would be helpful as they are sometimes confused What problems is Mural solving and how is that benefiting you? Allows for effective collaboration and real-time strategy discussions

"Best in class tool for remote collaboration"

What do you like best about Mural? The best part of Mural is how it enables easy remote collaboration. It is very similar to tools that we are used to using in person (whiteboards, post-its) so teams are able to easily participate. What do you dislike about Mural? There is a learning curve to get teammates up and running. However, once the interface is learned, it is super easy to use and collaborate. Recommendations to others considering Mural: When using the product with new users, make ...

"User friendly and handy"

What do you like best about Mural? Easy to use and access, variety of options makes the presentation very easy What do you dislike about Mural? Changing size of texts has some limitations and makes it hard to read What problems is Mural solving and how is that benefiting you? Client and users virtual meetings and internal collaboration sessions

"Remote Collaboration Has Never Been Easier"

What do you like best about Mural? The templates in Mural are extremely helpful. They save me a lot of time when setting up my workshop. I often find new ideas for an approach to my workshop that I may not have otherwise thought of. All of the new features such as hiding sections, privacy mode, and celebration mode are a great touch. What do you dislike about Mural? There is not much I dislike but if I were to offer constructive criticism, the absorb function doesn't always work. There are ...

"Mural is an essential business tool"

What do you like best about Mural? Mural is not just a diagramming tool. It is a visual collaboration tool that is becoming essential especially in the new remote working. What do you dislike about Mural? Sometimes too many email notifications about activity or board sharing. What problems is Mural solving and how is that benefiting you? Collaborative ideation with customers, with customer using the whiteboard at the same time. Much faster time to get alignment.