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9.1

SpotScore

MURAL - Collaboration Software

MURAL Reviews in July 2026: User Ratings, Pros & Cons

Collaboration made easy, from anywhere.

4.7

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Starts from $9.99 / User / Month

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MURAL Reviews & Ratings

4.7

Excellent

Based on 1221 ratings & 792 reviews

Are you using MURAL?

Rating Distribution

Excellent

(769)

Very Good

(21)

Good

(1)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

Mural works best for distributed teams running synchronous workshops, design sprints, and brainstorming sessions where real-time co-editing matters. Before shortlisting, verify that your team can commit to live sessions—asynchronous workflows (leaving comments on static boards) feel clunky compared to tools like Miro or Figma. Check whether Mural's template ...Read more

MURAL pros and cons

  • Facilitates visual collaboration and ideation among distributed teams effectively.

  • Offers a variety of templates and tools for creative problem-solving and planning.

  • Enhances team alignment and productivity during brainstorming and planning phases.

  • Simplifies tasks like creating diagrams, user personas, and journey mapping.

  • May have a learning curve for new users and require time to acclimate to all features.

  • Limited ability to integrate with other collaboration tools.

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Showing 161-170 out of 792

PD

Peter D

09/22/22

5 out of 5

"Very user Friendly!"

What do you like best about Mural? The various purposes that MURAL can be used for. What do you dislike about Mural? The access issues that some people face. What problems is Mural solving and how is that benefiting you? Providing businesses with a platform for staff to connect virtually in this era when more remote working is structured.

CJ

Cara J

09/21/22

5 out of 5

"MURAL is a collaborative tool that can be used asynchronously or in real time."

What do you like best about Mural? I like the many icons that are available. I also like seeing the cursors move around the page. What do you dislike about Mural? I would want more reactions available to the user. Moving the frames around if they are not locked down. Multiple Murals to collaborate on, hard to keep track of them all! What problems is Mural solving and how is that benefiting you? My office is in a hybrid space, and this tool allows us to collaborate when we are all sitting in ...

Read more

FW

Finlay W

09/21/22

5 out of 5

"I don't write reviews, but Mural, holy c**p! Best tool i've ever added to my arsenal"

What do you like best about Mural? Mural is the most intuitive platform I have ever used. When you first login, you can just start creating, if you think a button should do X, it will do X. You don't need to watch any tutorial because everything does exactly what you think it should do. Double click surely creates the same shape you've been using right? Yep. Surely you don't have to erase the entire line? Nope, just one click. It's just awesome. What do you dislike about Mural? One tiny bug ...

Read more

AU

Anonymous User

09/20/22

5 out of 5

"Awsome and easy to use!"

What do you like best about Mural? the added value to export all data to Excel in order to perform an extended analysis. The web app responds way too fast. Before using MURAL, I was using MS Whiteboard... MURAL is from other universe. What do you dislike about Mural? some-how I'm missing the chances to work off-line. In some specific scenarios where we're not having conectivity What problems is Mural solving and how is that benefiting you? in general, is a lifesaver on situations were ...

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AU

Anonymous User

09/20/22

5 out of 5

"Such a good site that makes collaboration so easy"

What do you like best about Mural? The site is just an easy way to collaborate with students and/or other creators on big tasks and projects. I think the best thing about it is seeing the changes in real time. What do you dislike about Mural? I think Mural could improve on accessibility. I think their pricing and plans should be a bit cheaper and make the product easier to use for those starting out. Adding templates as well ETC. What problems is Mural solving and how is that benefiting ...

Read more

KH

Kara H

09/19/22

5 out of 5

"MURAL review"

What do you like best about Mural? MURAL has hundreds of business type templates for us to gain ideas or at least get a user to a starting point and idea of the best representation of their content What do you dislike about Mural? I do not have any downside with them. Maybe a clearer explanation of how licenses work and what free trial is all about vs guest and members. What problems is Mural solving and how is that benefiting you? For my team, we conduct our team meetings in this platform ...

Read more

AU

Anonymous User

09/15/22

5 out of 5

"Easy to Use and Share!"

What do you like best about Mural? Mural has easy sharing without user login/accounts. I appreciate the templates, and I've been able to adapt several to make meeting planning easier and faster. What do you dislike about Mural? It's easy to forget to lock components which can really disrupt collaboration. I've had a hard time getting canvas sizes right. I have erred in both directions - making things too small and then having giant unused space - or too large and needing to expand ...

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VS

Vanessa S

09/14/22

5 out of 5

"I really appreciate my time and good resources."

What do you like best about Mural? Mural is a great visual and collaborative tool. If you want to capture your ideas and support with the various resources it provides, you will find that they facilitate the construction, refresh your ideas with detailed proposals and explained in detail so you will save valuable time. What do you dislike about Mural? So far, I have not encountered any significant problems or needed anything. Maybe it could help increase the options for users that don't ...

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NB

Niki B

09/14/22

5 out of 5

"The Possibilities Are ENDLESS!"

What do you like best about Mural? The templates are easy to use. Each template has very detailed instructions to guide you step-by-step through the process. Mural is much easier to use than the previous system I was using to make process maps and swinlane diagrams! What do you dislike about Mural? It is very easy to click and drag something by accident. It helps to lock the items that you know will stay in one place. It would be helpful if it wasn't so sensitive. What problems is Mural ...

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AU

Anonymous User

09/14/22

5 out of 5

"Collaboration at it's finest"

What do you like best about Mural? How easy the functionality within Mural is to learn. The templates are also great as are the regular newsletters they send out. What do you dislike about Mural? I had asked for a demo by a Mural professional but was instead connected with a sales rep and never got the demo. Would like better customer support. What problems is Mural solving and how is that benefiting you? Virtual collaboration and perhaps more importantly the ability to work asynchronously ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].