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8.5

Spot Score

MultiSafepay - Payment Gateway Software

MultiSafepay Reviews in May 2025: User Ratings, Pros & Cons

Secure payments made easy for online merchants.

4.4

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MultiSafepay Reviews & Ratings

4.4

Very Good

Based on 22030 ratings & 243 reviews

Rating Distribution

Excellent

(181)

Very Good

(19)

Good

(1)

Poor

(3)

Terible

(39)

Expert's Review

Multisafepay has garnered a loyal following with its diverse range of payment methods and user-friendly Magento module, making it a valuable partner for online businesses like Penworld.be. The quick and efficient customer support, even on weekends, further enhances its appeal. Despite occasional issues raised by users, the overall sentiment leans towards ...Read more

MultiSafepay pros and cons

  • Quick and responsive customer support, ensuring prompt assistance and issue resolution, enhancing user experience.

  • Seamless integration and reliability, contributing to the smooth operation of online shops and customer transactions.

  • Complicated and time-consuming account activation process, with excessive and invasive requests for documentation, causing delays and frustrations.

  • Instances of inaccurate refunds or payment discrepancies, leading to customer dissatisfaction and financial issues.

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Showing 231-240 out of 243

J

Jilles

03/15/18

5 out of 5

Leuke enthousiaste meid aan de…

Leuke enthousiaste meid aan de telefoon, ze had een leuk accent maar was ontzettend adequaat in haar oplossing. Kwam erachter dat ik mijn transactie ook op de website zelf kon opzoeken

TG

Tom G.

03/13/18

1 out of 5

Doe GEEN zaken met Multisafepay

Multisafepay is by far de meest waardeloze partij waar ik ooit zaken mee gedaan heb. Service hebben zij nog nooit van gehoord. Als je support nodig hebt dan bereid je maar vast voor op een traject van minimaal 3 maanden.De backoffice heeft een arrogante houding en geeft helemaal niets om jouw probleem.

TV

Tom Verstaen

02/26/18

5 out of 5

Perfecte service!

Perfecte service!

D

D.

12/29/17

5 out of 5

Betrouwbaar en correct betaalsysteem!

Betrouwbaar en correct betaalsysteem!

P

P.

12/20/17

1 out of 5

Multisafepay gewoon niet doen!

Ik zou alle webwinkeleigenaren adviseren niet met Multisafepay aan de slag te gaan. Ze informeren slecht als er problemen zijn. Hierbij maakt het inderdaad niet uit of je een grote of kleine klant bent.Laat je niet verleiden door lage tarieven. Uiteindelijk ben je door hun slechte service een veel omzet kwijt.de zin die hierbij past is:If you pay peanuts you get monkey's

C

Chris

12/11/17

4 out of 5

great Online payment platform to work …

great Online payment platform to work with, friendly Account Managers (Christophe & Wesley) and fast responsive service with department

GP

Gustave Pescheux

08/29/17

1 out of 5

MultiSafepay

MultiSafepayMade a payment by bank transfer. After 6 days with the same notice: payment initialised (????what does that mean???), the supplier could not send out the goods as they not get that money. So after 6 days I started (actually continued) to make complaints, this time including MSP and after short time, the same day I got the reply that my money was send back to me (?????) THAT SAME DAY because of missing some kind of a "payment feature" (????). Why not send it to my supplier as ...

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J

Jansen

06/03/17

2 out of 5

Contact zeer moeizaam

Contact zeer moeizaam. Screeningsprocessen duren maanden en er wordt slecht teruggekoppeld naar alle stakeholders.

FV

Floor Verhoeven

04/04/17

1 out of 5

Waardeloos

Let op:– Multisafepay communiceert heeel erg slecht (geen typefout!)– Multisafepay gijzelt naar eigen inzicht je tegoeden, terwijl je zelf aan al hun voorwaarden voldoet– Bij multisafepay ben je een nummer, ook als je een grote klant bent.Mijn advies: zoek een ander.

C

chiara

03/03/17

1 out of 5

attenzione!

se ricevete una mail da multisafepay in cui vi dicono che il pagamento dell'ordine appena effettuato non è andato a buon fine, prima di fornirgli i dati della vostra carta di credito e di fare un secondo pagamento, verificate presso il venditore, perchè, con tutta probabilità, il pagamento è avvenuto.Questa mattina ho fatto un ordine ed ho ricevuto la mail di conferma dello stesso e del pagamento.Poco dopo ho ricevuto una mail da multisafepay:"Ha effettuato adesso un ordine presso xxx per ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].