Miva Reviews in June 2026: User Ratings, Pros & Cons

It is a high performance tool with upgraded features

PROS & CONS What are the best aspects of this product? The price aspect of the tool puts us at a better position as it does not drain us financially. The Miva community is supportive and offers help on how to best use the product. Miva is a high performance tool, which empowers my business with the right features to thrive in the market. What aspects are problematic or could work better? Although the tool is always upgraded to add new features to its list, updating those features can be ...

Integrates well with our business systems

PROS & CONS What are the best aspects of this product? The people behind Miva know the needs of their customers and also their software. The customer service support is the best as they are not only responsive but helpful for whatever issue you are going through. Since we started using this tool, it has never crashed or gone down. Customization is key and Miva addresses this in the best way. You can customize your site the way you want it to look and that is what makes this product ...

Expensive and one of the worst back end systems I have ever used

What do you like best? Honestly, I did not like anything about the Miva Platform. If you are looking at Miva, you should compare it t custom development projects. It will cost you an arm and a leg to get a website that looks like a simple Shopify template that you can achieve. It was one of the reasons I left a position at a good company because I thought working on the Miva platform would hurt my career in the long run. What do you dislike? - An awful back-end that made it impossible to ...

A Long Time User

What do you like best? Great support and a team that really cares about our companies happiness and growth. A platform that is easy enough to get started with, but robust enough to do whatever we need. Good 3rd party support and modules available. What do you dislike? Reporting feels slightly clunky. Full product imports from a flat file could have more error checking to be less risky. Feels like I click and pray a lot. What business problems are you solving with the product? What ...

Providing limitless customization and great satisfaction for our business operations

PROS & CONS What are the best aspects of this product? Miva's limitless customization is the best. This has been an enormous benefit to us since we sell perishable products with a very specific and nuanced shipping schedule. We've been able to integrate it seamlessly with our fulfillment center for 100% automation of order fulfillment, as well as services for our email marketing program. What aspects are problematic or could work better? The reporting tools and functions are not very ...

A capable and customizable solution out of the box

PROS & CONS What are the best aspects of this product? Miva is a highly customizable product. But the software itself out of the box is a pretty capable solution in itself with its built-in templates. Their design team is fantastic too. What aspects are problematic or could work better? The recent price hike last year was very steep. I know the industry has admittedly changed, but the sudden change in pricing was shocking.But I can take comfort in the fact that they are constantly ...

Powerful program, but license changes convinced me to move on.

What do you like best? Customization of each type of page in the store made this a very powerful program. Virtually anything is possible if you are willing to learn to code. What do you dislike? It's very difficult to change the site appearance as each page must be edited manually. Use of short codes makes it a bit easier, but it's hard to manage these without inventing your own system. The cost of using Miva increased when they started charging per active user and costs also went up. ...

An affordable e-commerce solution for small stores like ours

PROS & CONS What are the best aspects of this product? Miva is stable, efficient and priced right within our budget. But what I like best about MIVA is their excellent customer support. Every agent I have worked with made sure to help me as best as they can. This level of customer service is rare in today's marketplace. What aspects are problematic or could work better? I just hope the pricing stays fair and reasonable, especially for small shops such as mine. The developer fee is a ...

The Best of the Best

What do you like best? I have used many different e-commerce shopping carts from both the buyer side and the user side, and Miva is hands down the best, most configurable and easiest to use. What do you dislike? There are other options at a lower price point that are good to get started, but when it comes time to get serious - Miva is the go to. What business problems are you solving with the product? What benefits have you realized? Getting orders online.

Very powerful, but complex system

What do you like best? Miva is unique in the way that they are truly different from all the other shopping carts out there. Using their own proprietary stack, they are quite customizable without all the headaches of Magento. What do you dislike? It's quite hard to fine-tune some aspects of Miva, especially when it comes to theming and design. It's definitely not as straight forward as Shopify's liquid language. Recommendations to others considering the product You will need to seriously ...