Miva Reviews in May 2025: User Ratings, Pros & Cons

Robust and constantly developing but also increasingly expensive

What do you like best? I have been with Miva for +12 years, starting with version 4 over 5 and now on the new version 9. In the early days Miva relied heavy on 3rd party modules which was a great way to customize a site's structure to specific needs. Much of that functionality has found its way into the core product, although not always as it should be, and the product is constantly improving. Setting up a store yourself is possible but not recommended unless you are coder-head. Miva has ...

Miva has been a solid business partner.

What do you like best? We have been with Miva ever since we built our online abrasives store about 12 years ago. Because our product line is different than most consumer products it take a different cart layout. For example, a 7" sanding disc comes in 8 different grits but they all look the same. The selection is best displayed in a simple list form rather than a bunch of thumbnails that all look the same. Because of this situation we have had to program the cart ourselves rather than ...

Miva for shopping for sun-inspired architectural services and house plans

What do you like best? Hassle free with quick support! Our web developer recommended Miva over 10 years ago when we moved from a simple to complex web site - selling just a few house plans to over a 100 now. Miva makes it easy for us to add various house plan products on our own once the basic framework was set up in user-friendly method. We can even add architectural services for our clients throughout the U.S. and Canada. Not having to spend the time creating invoices for our simple ...

Administration and usability of Miva Merchant.

What do you like best? Security, first and foremost. The software was written with security in mind to protect customers and business owners alike. As the software has grown and evolved, the features have become more rich and more of what the industry is asking for. In the e-commerce world, security is a must in order to remain in business. What do you dislike? Server side requirements that are less common than others. Miva Merchant has requirements as does any cart, part of their ...

Miva Merchant is really not user friendly.

What do you like best? It has nice shopping cart components. I like that it keeps track of your inventory. That is very important for someone who has a lot of items to sell. Didn't see a good way to integrate online tickets for events through Miva Merchant. What do you dislike? I really disliked the difficulty to customize the templates in the Miva Merchant language. That was really hard to understand. I hate how they have the shipping set up, especially if you need to separate how ...

Excellent Platform for Scalability and Support

What do you like best? My company has been using Miva Merchant as our primary e-commerce platform since 2009. We've been through many production releases, patches, migrations, development, and a major merger, and Miva has made it all as painless as possible. The service and support is top notch. What do you dislike? The only gripe I've ever had with this platform is the use of third-party modules. Unlike Apple, Miva still seems to allow a lot of "un-vetted" modules to be installed within ...

Have had only good experiences so far, since year 2000 when we started

What do you like best? I'm not a Miva apologist, but I will give my honest review. The Technical Support I've received gets a grade of 99/100. Also, honestly, I have not used any other merchant platforms, other than Amazon and eBay selling (and dabbled around with Wix and the like. I guess that says something in itself. I haven't had any need to change. Maybe I'm missing out on something else out there, but I haven't had any problems with Miva. I haven't had any billing issues, either, ...

Longevity Counts: Why Miva has been our reliable partner since 2001

What do you like best? We switched to Miva in 2001, and have been with them for 14 years. Their outstanding longevity has been a real plus for us. Here's why: We started with our first cart in 1996 or 1997, and after having spent 6 months loading up data, it was discontinued. And it was backed by a fortune 1000 company! Our second cart was Merchandizer, and it started running into trouble with the collapse of the first dot com bubble in late 2000. So we switched over to Miva in 2001, and ...

Be Very Careful about Choosing Miva for your Business

What do you like best? Our company has used Miva Merchant for 12 years. We have had an enormous amount of growth from this platform as Miva is very easy to use for small businesses that do not have an IT department. If you are selling under a 1 Million a year, Miva software is very good for beginning eCommerce applications. The GUI is easy to use and flexible for most applications. I was able to get my web site started with minimal HTML capabilities and as the company grew, we were able to ...