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Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more
Excellent customer service and support, with responsive and helpful staff.
Rich business insights and reporting capabilities for optimizing business performance.
Intuitive and user-friendly software, suitable for both business owners and clients.
Continuous software improvements and feature enhancements to adapt to changing business needs.
The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.
Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.
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TJ
Tiara J
01/22/20
"Great program"
What do you like best? Mindbody is great! I have used it as a customer and as a teacher. Scheduling class as a customer is so easy and viewing available classes is simple. As a teacher putting in my attendance for classes and seeing my class schedule is also simple and easy to do. What do you dislike? sometimes find it difficult to see set up an account for other studios to be a customer not a teacher Recommendations to others considering the product: Scheduling made simple. Also the sales ...
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J&
Jennie & Anna
01/20/20
Thank you Joe for being so patient with…
Thank you Joe for being so patient with us and helping to answer all of our questions!
A
Adriana
01/20/20
Efectiva aplicación y mejor soporte…
Efectiva aplicación y mejor soporte técnico aun.
CT
Cari Tschida
01/20/20
Top Notch Support
Great support from the Help Line and our MBO Liaison.
AI
Administrator in Health, Wellness and Fitness
01/20/20
"Great service for customer, Business app could you some improvements"
What do you like best? MINDBODY is great for individuals who attend multiple gyms, facilities, spas, etc. The member app is nice designed and simple to use. What do you dislike? I've used the Business App at several different Business. Both the Web and Mobile App are tricky to use. As an employee, it's hard to schedule my time easily and to coordinate my schedule across multiple businesses. I wish I could also export/sync my schedule to my personal calendar of choice. The Web interface for ...
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(Jason Pooley } Founder /The House of Yoga London
01/19/20
We are very happy with the high level of service
We have been working with Mindbody Online for almost 8 years and we are very pleased with the customer service their products and most innovations. Carmelina our account manager has been brilliant, she is always looking to see where she can add more value and be of service to the team at The House of Yoga London.
I
Ishwari
01/19/20
Highly recommended
Excellent technical support in Spanish. Very willing to assist you at all times. Highly recommended.
C
customer
01/15/20
awesome
professional and prompt service
T
Tess
01/15/20
Joe was so helpful and knowledgeable…
Joe was so helpful and knowledgeable abiut the software, it was a pleasure fo get training from him.Such a great customer service experience. Much appreciated
R
Rachael
01/14/20
It was good.
He answered all my questions.
