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Microsoft Dynamics 365 for Sales - CRM Software

Microsoft Dynamics 365 for Sales Reviews in July 2026: User Ratings, Pros & Cons

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4

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Microsoft Dynamics 365 for Sales Reviews & Ratings

4

Very Good

Based on 2319 ratings & 558 reviews

Are you using Microsoft Dynamics 365 for Sales?

Rating Distribution

Excellent

(249)

Very Good

(200)

Good

(72)

Poor

(24)

Terrible

(13)

Spotsaas Editor’s POV

Microsoft Dynamics 365 Sales is a comprehensive and robust CRM solution designed to streamline sales processes and enhance collaboration within teams. Its notable strengths lie in its seamless integration with other Microsoft applications like Outlook, Excel, and Teams, creating a unified ecosystem for managing clients and leads. The platform is praised for its ...Read more

Microsoft Dynamics 365 for Sales pros and cons

  • Easy to use, requiring little training for basic sales functions.

  • Integrates with the Microsoft application suite for productivity and collaboration.

  • Covers lead management, sales pipeline tracking, and customer insights.

  • Workflows, dashboards, and reports are highly customizable.

  • The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.

  • Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users.

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Showing 251-260 out of 558

A

Anonymous

05/04/19

4 out of 5

Great for anyone with little or veteran sales experience

What do you like best? I like that I can draw up a plan and get it formatted exactly how I want to by Dynamics 365 sales. The program is better than Gamification and easier to use What do you dislike? There is a lot of lag in the program and it tends to freeze quite a bit Recommendations to others considering the product: Great for those who want an organized chart of how their business is doing. I highly recommend. What problems are you solving with the product? What benefits have ...

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A

Anonymous

05/02/19

5 out of 5

Pretty Techy

What do you like best? Everything is upgradable, you can add whatever you want essentially sort of like a whiteboard for graphs etc ... What do you dislike? I don’t like sometimes how customizable it can be. Essentially you must remember to add those upgrades or detach them. What problems are you solving with the product? What benefits have you realized? Sales team of about 30 people and managed the amount of leads per user to define ad spend.

A

Anonymous

05/02/19

4 out of 5

Decent CRM Program

What do you like best? Dynamics syncs really well with our other programs and it is not too complicated to learn. There are a lot of shortcuts that you can discover which makes life much easier. It is pretty comprehensive so all the info is in one place, it just takes some time to learn how to navigate the system. What do you dislike? It tends to be pretty slow, especially at a certain time in the afternoon when everyone is logged on and reports are being run. Can be tricky to use ...

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A

Anonymous

05/01/19

4 out of 5

Great Tool!

What do you like best? Overall, I think this is a pretty good product. My team uses this with our sales tools for adding opportunities and they have learned how quick and it easy it is to enter in deals - it has been useful! What do you dislike? I think that this might be more personal but sometimes I find it tricky to get up to speed on certain technology programs, especially when I am trying to integrate them into various tools. What problems are you solving with the product? What ...

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A

Anonymous

05/01/19

5 out of 5

MICROSOFT DYNAMICS 365 PLATFORM.

What do you like best? Microsoft dynamics 365 is an amazing platform for enterprise planning regime which has been a milestone in my company for more than 4years. I like several elements in this software. First,Mocrosoft dynamics 365 software is an excellent tool in aspects of integrating with other software's such as outlook, MS office and many others to implement a productive changes within my organization. Secondly, this software is easy to customize all companies strategies to fit to ...

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A

Anonymous

05/01/19

5 out of 5

Great software

What do you like best? User friendly, very easy to figure out and affordable compared to others like it What do you dislike? Slowed my computer down a little but doable. Recommendations to others considering the product: Try it first. Trust me What problems are you solving with the product? What benefits have you realized? It's so much quicker to complete things now!

A

Anonymous

05/01/19

5 out of 5

Best for sales

What do you like best? This is the best sales dynamic software of the market. It breaks everything down to easy to understand. I highly recommend this software. What do you dislike? There is very few things i don't like about it and it's the price. What problems are you solving with the product? What benefits have you realized? It makes my day to day easier and seamless.

A

Anonymous

04/30/19

5 out of 5

Review for Dynamics 365

What do you like best? It has everything you need on there. You are searching for something specific? they have it! What do you dislike? the price to pay for it can be a little expensive. Recommendations to others considering the product: everything you need is on here. What problems are you solving with the product? What benefits have you realized? I am able to use it for all kinds of work documents.

A

Anonymous

04/30/19

5 out of 5

Contacts collected all in one place

What do you like best? This has been most helpful with putting all our contacts in one place so that we can reach out to old leads and keep track of new ones and who needs to be contacted and when. What do you dislike? Slightly confusing to use at first but we figured it out after reading through different instructions. What problems are you solving with the product? What benefits have you realized? Collected all leads and contacts in one place so we could manage them properly and ...

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A

Anonymous

04/29/19

4 out of 5

Great program

What do you like best? Very easy to use. Very helpful. My company uses this program a lot. What do you dislike? There isnt anything that i dislike about the program. What problems are you solving with the product? What benefits have you realized? My company uses this program because it is easy to use and helps our business.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].