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Microsoft Dynamics 365 for Sales Reviews in July 2025: User Ratings, Pros & Cons

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Microsoft Dynamics 365 for Sales Reviews & Ratings

Very Good

Based on 2319 ratings & 558 reviews

Rating Distribution

Excellent

(249)

Very Good

(200)

Good

(72)

Poor

(24)

Terible

(13)

Expert's Review

Microsoft Dynamics 365 Sales is a comprehensive and robust CRM solution designed to streamline sales processes and enhance collaboration within teams. Its notable strengths lie in its seamless integration with other Microsoft applications like Outlook, Excel, and Teams, creating a unified ecosystem for managing clients and leads. The platform is praised for its ...Read more

Microsoft Dynamics 365 for Sales pros and cons

Easy to use and intuitive, requiring little training for basic sales functions.
Seamlessly integrates with other Microsoft applications, enhancing productivity and collaboration.
Offers robust tools for lead management, sales pipeline tracking, and customer insights.
Allows high customizability to adapt workflows, dashboards, and reports to specific business needs.

The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.
Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].