MessageBird Reviews in July 2026: User Ratings, Pros & Cons
Effortless communication, seamless experience.
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Starts from $50 / Month, also offers free forever plan
MessageBird Reviews & Ratings
Spotsaas Editor’s POV
MessageBird provides a low-cost, secure platform for businesses to communicate with customers. Its fast implementation and support for multiple channels make it a practical choice, though it may lack some advanced features.Read more
MessageBird pros and cons
Low-cost communication
Fast implementation
Secure platform
Supports multiple channels
Limited advanced features
May require technical knowledge
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Showing 11-20 out of 124
JR
J R
04/22/21
Terrible customer service
Terrible customer service - product doesnt work and they take WEEKS to come back to you...
JK
Jesse Kayado
03/05/21
Stay away
The Whatsapp onboarding is terrible and when you ask for less-robotic support (some guy sending your Help Center links) they tell you to pay 500 USD for premium support and that they give a better onboarding experience to those who subscribe upfront... I precisely don't want to subscribe upfront to test the product. MessageBird failed "my test" miserably.
F
Frank
01/13/21
Worst onboarding experience ever
Onboarding experience is the. worst! Wanting to try out their product, even in sandbox would be fine but am "under review". Back and forth over what info they're looking for takes days, incessant illogical need for a company website, inflexible in conversations. I think they don't even want to sell their product?
EP
Emil Petersen
01/11/21
Cannot under any circumstances…
Cannot under any circumstances recommend this company.Their Inbox product is horrible. It doesn't work. It suffers bugs and basic functionality. They ask for a high price. When you need support (for a product full of bugs), you are asked to pay even more to get a support plan.Their sales and advertisement for Inbox is (or was) lying. They have all these great integrations, but when you have swiped your credit card, some are not ready, some are only offered in beta (with a very buggy and ...
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K
Katie
12/14/20
I was completely rescued by…
I was completely rescued by lindakayaian At g / mail after I lost to unregulated scam broker
A
Ali
12/06/20
the worst customer support
the worst customer support. nobody helps you and reply your messages...
HV
Hedrikus van Lier
09/29/20
Belachelijk slechte bedrijf
Belachelijk slechte bedrijf! compleet niet gericht of gemaakt om voordelen te hebben maar alleen nadelen.Slechte service alles is slecht, mensen blijf er vanaf en lees de reviews!!!
PH
Philip Hagemann
09/28/20
Worst customer service ever.
Worst customer service ever.
M
Maikel
09/23/20
Don't get me wrong
Don't get me wrong, the API is awesome, however...The user interface to the platform is beyond horrible.It starts with the basics of being unable to login (and not getting any feedback on the website) and having to open an incognito window to login.Next automatic credit topping off simply just doesn't do what you expect it do, all it does it create an invoice which is beautiful when that happens on a Friday night and customers haven't been able to login with 2FA cause of insufficient ...
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SV
Sergey Valentinov
09/23/20
This company is FRAUD
This company is a phantom, cheating people with money and their service does not work. Hey trash I want my money because I'm going to open a chargeback today.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].