MemberSuite Reviews in June 2026: User Ratings, Pros & Cons
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MemberSuite Reviews & Ratings
Spotsaas Editor’s POV
With its robust and highly customizable features, MemberSuite stands out as a versatile cloud-based system that caters well to associations with specific requirements. The software's reporting functionality is commendable, offering in-depth data for informed decision-making. While there is a learning curve due to the system's customizations, the platform provides ...Read more
MemberSuite pros and cons
Highly customizable, allowing associations to tailor reports, events, and membership categories to specific needs.
Robust reporting function for making informed decisions on program development, marketing, and member services.
Excellent customer portal for easy member access and configurable system to meet specific requirements.
Intuitive reporting tools and ability to build custom reports for better data interpretation.
Steep learning curve due to system complexity, requires time to grasp all features and functionalities.
Challenges with customizations, especially during upgrades, leading to staff time and effort.
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Showing 11-20 out of 49
M
Monica O
05/09/19
MemberSuite in a nutshell
What do you like best? I like that the system is completely customizable, so whatever your business needs, they can alter the set up to make it happen. What do you dislike? The system being completely customizable is a double-edge sword because there are so many options, it is easy to get confused and difficult to remember all the steps to set something up. Recommendations to others considering the product: I would just make sure you do your research. They have a lot of ...
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SS
Sharon S
05/09/19
MemberSuite Review
What do you like best? I have not started using it yet, but am hopeful that it will address our needs in a intuitive way. I feel that the membersuite staff seem to be excited to work there and put the customers first. What do you dislike? I would like to be able to import data to any table, including invoices, payments, etc. I know that DIY import is coming, but am not clear whether that applies to any table, or only organizations and contacts. I am disappointed that I can not use ...
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AI
Administrator in Law Enforcement
05/09/19
Association Management Software Eager to Work for You
What do you like best? The MemberSuite staff is eager to help you make their system work for your unique organization. What do you dislike? The system isn't particularly intuitive and can be quite clunky. Recommendations to others considering the product: Ensure the data transfer process is clearly mapped out by MS What problems are you solving with the product? What benefits have you realized? We are working to streamline all association operations in one, single tool. ...
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TD
Tyler D
05/09/19
Decent Developer Access
What do you like best? Open REST API, helpful responses for development questions What do you dislike? Some of the development documentation feels minimal -- more complicated examples would be helpful! What problems are you solving with the product? What benefits have you realized? Being able to integrate MemberSuite with custom applications
KG
Kelly G
05/09/19
Great Engage conference
What do you like best? I am here a new customer to MemberSuite. Loved the reports session and all the hands on sessions. What do you dislike? I would liked the report session to be longer. What problems are you solving with the product? What benefits have you realized? none so far --- going live next week.
TP
Tammy P
05/09/19
MemberSuite
What do you like best? Easy to process data reports, invoicing is so easy, account changes are simple and I love that we can customize our screens and reports on the dashboard. What do you dislike? A lot of touch points to keep the data up to date, i.e., even though we select member roles, we still have to update the number of members to bill for. This seems redundant and adds more work Recommendations to others considering the product: This software will assist you in ...
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UI
User in Transportation/Trucking/Railroad
05/09/19
Reporting
What do you like best? I really enjoy the reporting dashboard and the option to create custom graphs and charts. What do you dislike? There's a discrepancy between the canned reports and the ones that we run on our own, so it seems that some data isn't being pulled. This can lead to uncertainty about the data we are using. What problems are you solving with the product? What benefits have you realized? The ability to create custom data charts is extremely helpful.
AI
Administrator in Non-Profit Organization Management
05/08/19
MemberSuite AMS Review
What do you like best? The versatility and robustness of this AMS is a huge benefit. Many different types of modules reside in a central repository for you to access allowing you limit the number of tools needed for your business (and pull in fields from across different areas into the same search/report). What do you dislike? Due to the system's robustness and customizability, it is time consuming to learn how to use to sytem admins (especially for those with little previous AMS/CRM ...
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UI
User in Education Management
05/08/19
7 out of 10
What do you like best? I think over the last year they have drastically increased their support and customer services. Support tickets are answered in a timely manner. Now that I have had a couple years in the system and can understand how reports work it is a great tool. What do you dislike? It is a hard system to learn and takes a while. I do not like the member portal (we also still haven't gotten the upgraded version). The CRM module is lacking. Recommendations to others ...
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AI
Administrator in Non-Profit Organization Management
05/08/19
Just starting off
What do you like best? As a new customer to MemberSuite, their support and services have been great in helping our team get on board and transfer from our homebuilt solution to a more modern solution. What do you dislike? Right now - nothing - we have not as of yet fully adopted he software and would like to explore it more What problems are you solving with the product? What benefits have you realized? Understanding our conversion
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].