Meltwater Reviews in June 2026: User Ratings, Pros & Cons

"Great platform"

What do you like best about Meltwater? I find Meltawater has really nice userfriendly interface which is comfortable to use in daily work. Also it has multiple integrated functions, such as sorting of various media platforms & analytics, tagging specific content What do you dislike about Meltwater? Unfortunaltely I would miss a function of adding "preferred" sources, such as media channels (specific magazines) where I would be interested to see first coming news on my ...

"One of the best social listening tools I've used"

What do you like best about Meltwater? It integrates all digital platforms including news and blogs, besides social media. What do you dislike about Meltwater? Sentiment analysis is not accurate, and the platform doesn't learn from what we re-clasificate. Linkedin is not included in the monitoring What problems is Meltwater solving and how is that benefiting you? It allows us to process and analyze all the platforms in one single tool.

"My long experience about MELTWATER"

What do you like best about Meltwater? Very synthetic and relevant way to get a very quick press review on a specific topic What do you dislike about Meltwater? Sometimes, the lack of official updates, if any Recommendations to others considering Meltwater: Don't hesitate to contact the MELTWATER hotline whenever facing a problem on the platform What problems is Meltwater solving and how is that benefiting you? Competitive intelligence and protection of our Trade Marks

"Oceania Dairy&Westland Milk Products"

What do you like best about Meltwater? We have chosen Meltwater as one of our most trusted tools since 2018. All the features have been very helpful to us and Meltwater offers its customers a very efficient and professional team of consultants and technical support. The features and quality are better than similar tools in the market. What do you dislike about Meltwater? We haven't found any reason to dislike Meltwater. A slight inconvenience is that the insight report for a separate news ...

"Continuously improving"

What do you like best about Meltwater? Over the time that I've been using Meltwater, the capabilities and costs continue to improve. I appreciate their customer service and efforts to ensure I am getting the most of my subscription. What do you dislike about Meltwater? I think I need to explore the tool more to personalize the dashboard to my needs but otherwise, I'm quite happy. What problems is Meltwater solving and how is that benefiting you? I greatly appreciate the efforts Meltwater ...

"Meltwater is great, and getting even greater"

What do you like best about Meltwater? Meltwater's combination of media monitoring, analysis and overlaying that onto journalist profiles is unbeatable What do you dislike about Meltwater? Very little to dislike - if I have to pick, I'd say that the interface for journalist searches (source v journalist) could be improved. What problems is Meltwater solving and how is that benefiting you? Meltwater helps measure the effectiveness of our media relations efforts, provides clear benchmark ...

"For me is one of the best listening Platform in the market"

What do you like best about Meltwater? Es fácil de usar y de configurar, y muestra una gran variedad de datos, gráficas e información en tiempo real. Los Dashboards y alertas son muy útiles y funcionales. What do you dislike about Meltwater? La clasificación automatica de sentimiento en el idioma español, podría ser mejor. Siempre se necesita reclasificar un alto volumen de menciones, el resto me parece muy bien Recommendations to others considering Meltwater: Es una gran plataforma con ...

"Meltwater is great for exploratory social media listening, on top of community and posts management!"

What do you like best about Meltwater? Most tools can do an excellent job of helping you manage your social media accounts & communities, posts, replies etc. In our company we use Meltwater for may purposes. For me, though, Meltwater is the best because it can go beyond your own social media accounts and communities with many options. As a leader in my company's market research department, me and my team use it to explore the market itself and what potential buyers may currently deal with ...

"Dedicated account team that helps us solve client needs quickly"

What do you like best about Meltwater? The AudienSe tool has been very valuable in our customer journey work, especially when understanding buyer mindsets. What do you dislike about Meltwater? Meltwater is great for broad views but more difficult for more detailed analysis What problems is Meltwater solving and how is that benefiting you? Helping us better understand different audience groups across many clients.

"Meltwater is the most user friendly and intuitive Boolean query Twitter platform."

What do you like best about Meltwater? > Platform is user-friendly, > The various ways that the platform filters content (top hashtags, etc.) > Access to Twitter's firehose > Exporting functions and sampling What do you dislike about Meltwater? Integrate a network/link analysis functionality. This would separate the platform from other competitors. The tool already has all the data needed to do this. Recommendations to others considering Meltwater: Purchase access to the tool if you need to ...