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Melio

Melio Reviews in August 2026: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.85

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Starts from $18.50 / user / month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.85

Excellent

Based on 831 ratings & 831 reviews

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Rating Distribution

Excellent

(789)

Very Good

(12)

Good

(4)

Poor

(4)

Terrible

(22)

Spotsaas Editor’s POV

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not capable enough to resolve issues without agent involvement.

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Showing 1-10 out of 831

DJ

Dawn Jeffries

01/08/26

5 out of 5

Excellent customer service- listened to…

Excellent customer service- listened to the issue patiently and is helping to resolve it. Very polite and empathetic.

D

David

01/08/26

5 out of 5

I had some payment concerns as some…

I had some payment concerns as some processes seem to change without any notice. Working with Amanda was a treat as she was very professional and patience with my frustration and answered every question and addressed every concern that I had.

V

VicDamone

12/25/25

5 out of 5

Debbie resolved my concern expeditiously

Debbie was super supportive and resolved my concern effectively, she was very professional and at the same time honestly concerned about my dilemma, im very very satisfied with her professional and attentive matter

T

Trisha

12/21/25

5 out of 5

excellent detailed call

ver respectful and knowledgable. great customer service skills

KJ

Kim Johnson

12/14/25

5 out of 5

Quick Response and very knowledgeable…

Quick Response and very knowledgeable about my questions.

TE

Trevor Ewen

12/13/25

5 out of 5

Great Support

Fast turnaround for the exact request I made, hard to do better then that.

LJ

Lisa Johnson

12/10/25

5 out of 5

The efficiency of response time and how…

The efficiency of response time and how quickly my question was able to be resolved.

P

PC

12/09/25

5 out of 5

Bradys did what was needed to do

Bradys did what was needed to do! I was able to get on and quickly have my issue resolved.

JG

Jonathan Garcia

12/09/25

5 out of 5

Took the time to assist me in changing…

Took the time to assist me in changing cards in the system. Very helpful

RF

Rochelle Frances Beltran

12/08/25

5 out of 5

Assisted me professionally

Assisted me professionally. thanks

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].