Streamline AP processes and save time and money.
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Starts from $18.50/user/month when monthly, also offers free forever plan
Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more
Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.
Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.
User-friendly interface that's intuitive and easy to navigate.
Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.
No direct phone support available for immediate human interaction; all help starts with chat.
AI-driven chat automation is not robust enough to resolve issues without agent involvement.
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Showing 11-20 out of 781
MG
Mandy Gilmore
01/15/24
Great chat support
Great chat support. The service is Free and syncs with QBO.
EK
Erika Kellerhals
01/15/24
The customer service reps who man your…
The customer service reps who man your chat function have been super helpful when we have reached out to them. Their responses are thorough and efficient. Today's experience with Bri was 5-star!
TS
Tammy Sterling
01/11/24
Melio Support
Yiromys was a huge help and very informative when getting help disconnecting with them to switch to QBO Bill Pay.
J
Jennifer
01/11/24
Mollie was very helpful
So far, when I've used chat to get help from Melio, the reps have been very helpful. Mollie answered all my questions and even double checked the history of payments to a vendor to confirm the answer to my question. In the last month, Melio has been responding quicker to my chat supports....for a few months in 2023, it took a while to get a hold of someone. I am happy that the responses are quicker now. I like getting help via chat, because I get a record of our chat, plus I can multitask ...
Read more
HO
Happy Office Manager
01/09/24
Amazing service
Valentina solved an issue we've been having for six months that our bank and quickbooks couldn't do. Highly recommend
J
Jackie
01/09/24
Fast & Complete
Fast, concise help. There was no lag in the chat response so my issue was resolved very quickly. I think it was the fastest chat support I have ever received. Thank you!
SH
Sharon Hodges
01/07/24
Thank you for your efficiency
Thank you, Mika, for answering my question quickly and resolving my inquiry via the chat feature. Greatly appreciated.
A
Amanda
01/07/24
Would Reccomend
I have been using Melio for over a year and very happy with the service. The few times I have needed to refund a payment or make a change, they have been very helpful to assist. Simple to add a bill and make a payment. The bill links right to my QB account.
JW
Jeff Woelker
01/02/24
Great customer service and easy to use
Great customer service and easy to use! Would recommend
JL
Jan Lehnhardt
01/02/24
Deirdre answered my question and I…
Deirdre answered my question and I understood the response easily. I can avoid the service charge without using the quick payment option.
